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Life coach Jobs in Baltimore, MD

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Life coach • baltimore md

Last updated: less than 1 hour ago
  • Promoted
Quality Support Coach

Quality Support Coach

MtmBaltimore, MD, US
Full-time
MTM is growing and looking for a QA Support Coach.This is a work in the office position supporting our Baltimore, MD location. The MTA QA Support Coach maintains, promotes, and improves quality serv...Show moreLast updated: 30+ days ago
Health Coach, Enrollment

Health Coach, Enrollment

Scene HealthBaltimore, MD, US
Full-time
Quick Apply
Health Coach, Enrollment Scene’s 360° model of care enhances the gold standard of medication adherence, Directly Observed Therapy. Combining personalized video coaching, education, ...Show moreLast updated: 30+ days ago
Life Coach

Life Coach

Youth Advocate ProgramsBaltimore, MD, US
Full-time
Life Coaches will be responsible for facilitating the program’s overall initiatives with regards to Street Outreach Worker and case management services and independent living and / or adult preparati...Show moreLast updated: 30+ days ago
Senior Mobility Coach

Senior Mobility Coach

Center For Urban FamliesBaltimore, Maryland, USA
Full-time
The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood family stability and economic mobility. Since 1999 weve empowered Balt...Show moreLast updated: 8 days ago
  • Promoted
Child Life Specialist

Child Life Specialist

Johns Hopkins MedicineBaltimore, MD, United States
Full-time
Johns Hopkins Hospital, Baltimore, MD 21287 .Allied Health / Clinical Professional.Diverse and collaborative working environment. Affordable and comprehensive benefits package.Provides psychosocial...Show moreLast updated: 30+ days ago
Fitness Coach

Fitness Coach

Orangetheory - Franchise #0374Baltimore, MD, US
Full-time
If you’re reading this, you’re probably a committed fitness professional who wants to inspire others to work hard to be the best they can be. You know how to motivate to get that one more Burpee, an...Show moreLast updated: 30+ days ago
Area Coach

Area Coach

Pizza HutGlen Burnie, MD, United States
Full-time
Are you ready to take your career to new heights?.We understand that our strength is our people, so our top priority is creating a supportive environment that offers you unparalleled career options...Show moreLast updated: 30+ days ago
  • Promoted
Vistage Executive Coach

Vistage Executive Coach

Vistage Worldwide, Inc.Baltimore, MD, US
Full-time
Lead a Premier Executive Coaching Practice with Vistage — Baltimore Area.Are you a seasoned executive ready to lead, inspire, and make a lasting impact on business leaders in your community?.CEOs, ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Tech Center Coach

Tech Center Coach

Digital Harbor FoundationBaltimore, MD, United States
Part-time +1
The Tech Coach is responsible for participant experience and engagement, and contributes most directly to the intellectual growth, emotional health, and overall well-being of the program participan...Show moreLast updated: less than 1 hour ago
Job Coach

Job Coach

GoodwillOwings Mills, MD, USA
Full-time
Join the Goodwill team and make a difference in your community by helping others find employment and career success.As a Job Coach, you will work with individuals with disabilities, veterans, and o...Show moreLast updated: 11 days ago
Head Coach

Head Coach

Orangetheory FitnessBaltimore, MD, United States
Full-time
You were the leader on the playground or the captain in gym class.The one whose team everyone wanted to be on.The one who balanced a take-charge attitude with an ability to make each person feel im...Show moreLast updated: 30+ days ago
  • Promoted
Volunteer Financial Coach

Volunteer Financial Coach

Counselors In The Community Alliance- CITCABaltimore, MD, United States
Full-time
Counselors in the Community Association (CITCA).BMore Mindful Financial Literacy Initiative.At CITCA, we believe financial literacy is a form of empowerment. Our BMore Mindful initiative helps Balti...Show moreLast updated: 6 days ago
Health Coach

Health Coach

CoreLifeLinthicum, MD, US
Full-time
Quick Apply
HEALTH COACH CoreLife seeks a dedicated Health Coach to join our team.In this role, you will provide virtual health coaching services with a focus on weight loss and overall health improvement.You ...Show moreLast updated: 30+ days ago
  • Promoted
Job Coach

Job Coach

ExamplyBaltimore, MD, United States
Full-time
We are looking for a competent Job Coach to help people enhance their strengths and improve their job skills.You may work with professionals who want guidance for career development or people with ...Show moreLast updated: 30+ days ago
  • Promoted
Child Life Specialist

Child Life Specialist

UVA HealthBaltimore, MD, United States
Full-time
RELOCATE TO VIRGINIA OPPORTUNITY.Join our esteemed team of healthcare professionals committed to advancing healthcare through cutting-edge research, comprehensive training, and compassionate care.U...Show moreLast updated: 30+ days ago
Private Lacrosse Coach

Private Lacrosse Coach

STXZ LLCBaltimore, Maryland, United States
Full-time
Join STXZ Lacrosse : Transform Your Passion for Lacrosse Into a Rewarding Career!.STXZ Lacrosse is a leading name in private lacrosse training across the United States. We’re expanding our team and l...Show moreLast updated: 30+ days ago
Clinical Coach, Medicine

Clinical Coach, Medicine

University of Maryland Medical SystemTowson, MD, US
Full-time
Under the general supervision of the Director of Clinical Excellence, the Clinical Coach is an experienced RN that functions at the unit level to provide “just in time” clinical support to orientat...Show moreLast updated: 30+ days ago
  • Promoted
Child Life Specialist

Child Life Specialist

Johns Hopkins HealthCareBaltimore, MD, United States
Full-time
Opportunities for Career Growth.Build a meaningful career with access to professional development, mentorship, and advancement pathways. Collaborative and Inclusive Environment.Work alongside a dive...Show moreLast updated: 30+ days ago
  • Promoted
Financial Coach (India)

Financial Coach (India)

IntellectBaltimore, MD, US
Full-time
Are you passionate about empowering clients to take control of their financial future? Join us as a Financial Coach, where you'll help clients make informed, strategic decisions to build a secure f...Show moreLast updated: 11 days ago
People also ask
Quality Support Coach

Quality Support Coach

MtmBaltimore, MD, US
30+ days ago
Job type
  • Full-time
Job description

QA Support Coach

MTM is growing and looking for a QA Support Coach. This is a work in the office position supporting our Baltimore, MD location.

What Will Your Job Look Like?

The MTA QA Support Coach maintains, promotes, and improves quality services in customer service levels and monitoring of all Operations Control Center (OCC) performance through call monitoring and evaluating. The position is responsible for the management, documentation, tracking, monitoring, and reporting all inbound and outbound activity in the OCC for MTA.

What You'll Do :

  • Work with Operations Control Center Supervisor to update established protocols and procedures to improve quality
  • Conduct daily monitoring of OCC activity to review and evaluate Quality Assurance
  • Document, score and provide recommendations for process improvements
  • Monitor and assess OCC performance by reviewing inbound and outbound call activity
  • Meet monthly percentage goals for historical calls
  • Observe, document, and evaluate operations including dispatch, scheduling and customer service
  • Participate in OCC morning and afternoon pullouts scheduled by MTA
  • Manage weekly compliance report card data for the department
  • Report and investigate all suspicious phone activity to MTA
  • Notify Management of all system outages
  • Track OCC performance and productivity by agent
  • Record results daily in the auditing spreadsheet
  • Provide timely feedback to Supervisor on a continual basis
  • Always demonstrate professional demeanor
  • Attend client meetings and public presentations, as needed
  • Provide departmental support for various functions as needed
  • Maintain a friendly and positive attitude

What You'll Need :

  • High school diploma or G.E.D
  • A minimum of one (1) year of Customer Service experience
  • Even Better If You Have :

  • College degree preferred
  • Minimum of one (1) year MTM Customer Service experience preferred
  • Strong communication skills
  • Ability to take direction, but also to work independently
  • Ability to work with all levels of the organization
  • Ability to work with multiple situations and manage a wide variety of issues
  • Intermediate level of proficiency or above in Microsoft Outlook, Word & Excel
  • Ability to tactfully handle performance issues and provide suggestions for improvement
  • Ability to report quality measurements in meaningful and useful ways
  • What's In It For You :

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Flexible Scheduling
  • Paid Time Off and Holiday Pay
  • Maternity / Paternity Leave
  • Birthday Holiday
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Milestone Anniversary One Month Sabbatical
  • Leadership Mentoring Opportunities
  • Salary

    Hourly rate : $19.50

    This information reflects the base salary range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

    Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

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