Perform routine, repetitive daily inspection of property exterior and interior to maintain
Company brand standards.
Escalates and communicates inspection findings, resident inquiries, and other concerns as necessary to management.
Utilizes property management software to check for work orders in a timely and continual manner.
Completes documentation in a timely and detailed manner following a completed work order request.
Diagnoses and performs minor and routine maintenance / repair on a daily basis.
Completes all make ready turns in a timely manner according to Company policies and
procedures.
Notifies the Facilities Manager in a timely manner of all supply order needs.
Completes all assigned repairs and projects efficiently in accordance with Company policy and procedures, and code requirements.
Maintains accurate records of preventative maintenance performed and any follow-up actions required.
Assists with preventative cosmetic and mechanical maintenance as needed.
Performs weekly safety checks throughout the facility to ensure a safe and clean environment for all patrons to eliminate hazards.
Assists in creating key sets for team members, residents, and vendors as requested by
management.
Interact with residents, guests and employees in a warm and welcoming manner.
Maintains resiliency in dealing with residents and guests in all type of business conditions.
Work effectively and courteously with fellow employees.
Execute daily cleaning of all floors, windows, walls, stairs, and elevators.
General
Complete Company required continuing education and training courses.
Uphold the Company standards of professional appearance.
Maintains resident confidentiality in adherence to all federal and local laws.
Uses proper safety gear for tasks as needed.
Maintains cleanly and organized work cart and facilities department.
Flexibility in scheduling which may include nights and weekends.
Skills
Strong knowledge of manual and electrical hand tools.
Strong knowledge in user-moved aids such as wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, and double ladders.
Strong knowledge for proper use of cleaning chemicals for cleaning and personal protective
equipment.
The ability to quickly find viable solutions to problems as they arise.
Strong sense of urgency, adaptability, flexibility, and resourcefulness.
Proficient with industry property management software. Entrata preferred.
Ability to read, follow instructions and management directive, and understand visual aids.
Education & Experience
High school diploma or equivalent preferred.
Three plus years experience in related building maintenance.