Loss mitigation specialist Jobs in Houston, TX

Sincere Hospitality is actively hiring for an Overnight Loss Prevention Associate!

Sincere Hospitality is a hotel management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

We are seeking a dependable and observant Overnight Loss Prevention Associate to support guest safety, asset protection, and overall hotel operations during overnight hours. This role focuses on prevention, visibility, and reporting, serving as a professional on-site presence overnight. This is not a security guard position and does not require a security license. The associate serves as an extra set of eyes and ears, helping deter issues before they arise and escalating concerns appropriately.

Key Responsibilities

Maintain a visible presence throughout the hotel and surrounding areas during overnight hours. Conduct routine walkthroughs of public spaces, parking areas, and exterior grounds to identify safety concerns, maintenance issues, or unusual activity. Observe, document, and report incidents or policy concerns to management or appropriate authorities. Assist with access control by monitoring entrances, exits, and restricted areas. Complete accurate shift and incident reports. Support overnight hotel operations and provide courteous assistance to guests as needed. Promote a calm, safe, and welcoming environment at all times.

Qualifications

A high school diploma or equivalent is required. Previous experience in hospitality, loss prevention, overnight operations, or customer service is preferred. Candidates must demonstrate strong situational awareness, sound judgment, and the ability to remain calm and professional in unusual or stressful situations. Clear verbal and written communication skills are essential, including the ability to complete detailed reports. The role requires the ability to work independently overnight, walk the property, stand for extended periods, and use basic computer systems. Reliability, discretion, and a guest-service mindset are critical.

Benefits

We are proud to offer competitive wages and the following benefits for full-time and part-time employees:

• Vacation and Paid Time Off
• Hotel discounts at brand properties
• Holiday Pay for worked holidays
• Birthday Pay: A full paid day on your birthday!
• Referral bonuses

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms.
• The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.

Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.