Loss prevention manager Jobs in Garland, TX
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Loss prevention manager • garland tx
Last updated: less than 1 hour ago
At Apple Roofing, our purpose is to build a sweeter experience - for our teammates, our customers, and our partners.We do this by putting people first, making it easy, and doing the right thing.The...Show moreLast updated: less than 1 hour ago
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis,...Show moreLast updated: 3 days ago
Do you have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you’ve been looking for!.About Us : At Metro One L...Show moreLast updated: 17 hours ago
Participates in prematurity prevention education through the usage of 17P.Abstracts medical and legal records regarding infant mortality.
Compiles data and presents cases at FIMR meetings.Individual...Show moreLast updated: 30+ days ago
Mercor is recruiting • •First-Line Supervisors of Firefighting and Prevention Workers • • to work on a research project • •for one of the world’s top AI companies.
This project involves using your profe...Show moreLast updated: 9 days ago
The Manager is responsible for ensuring that the center is run according to the required K1 standards.The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to ...Show moreLast updated: 30+ days ago
The Property Large Loss General Adjuster is responsible for investigating, evaluating, and resolving complex property insurance claims involving significant structural, commercial, or high-value re...Show moreLast updated: 4 days ago
Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and ...Show moreLast updated: 1 day ago
Property Large Loss General Adjuster.The Property Large Loss General Adjuster is responsible for investigating, evaluating, and resolving complex property insurance claims involving significant str...Show moreLast updated: 5 days ago
We are seeking a motivated and analytical candidate to join our Loss Forecasting & Stress Testing team.As a Credit Risk Analytics Manager II, you will support the execution and maintenance of analy...Show moreLast updated: 15 hours ago
Infection Prevention and Control Technical Specialst Job Duties : Consolidate, review and revise Americares existing technical materials related to disease outb...Show moreLast updated: 30+ days ago%2C%20Inc.)
Performance Manager Do you have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you've been looking for! ...Show moreLast updated: 2 days ago
The Regional Loss Prevention Manager is a key business partner tasked with working proactively and in collaboration with Property Operations and other cross functional teams to ident...Show moreLast updated: 2 days ago
Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.
Medical City Dallas have the opportunity to mak...Show moreLast updated: 19 hours ago
Serving millions of consumers and top corporate clients, the firm operates under the.The Chase Consumer & Community Banking division provides a wide range of financial services, while the Credit Lo...Show moreLast updated: 7 days ago
Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare.This role provides both strategic and people leadership, overseeing a team of Prod...Show moreLast updated: 30+ days ago
At CNA, our team of Large Account Primary Casualty Underwriters are high level individual contributors responsible for overall management, business development, growth and profitability of a book o...Show moreLast updated: 30+ days ago
Risk Analytics / Modeling Position.Serving millions of consumers and top corporate clients, the firm operates under the J.
The Chase Consumer & Community Banking division provides a wide range of fina...Show moreLast updated: 30+ days ago
Join a leading Texas-based health plan dedicated to advancing quality, compliance, and cost efficiency across Medicaid and managed care programs.
As the Director of Program Integrity, youll lead str...Show moreLast updated: 7 days ago
- New!
Customer Service Manager - Claims & Loss Mitigation (Sales Focused)
Apple RoofingPlano, Texas, United StatesFull-time
Manager, Loss Mitigation
Hyundai Capital AmericaPlano, Texas, United StatesFull-time
- Promoted
- New!
Performance Manager
Metro One Loss Prevention Services GroupPlano, TX, United StatesFull-time
PREMATURITY PREVENTION INTERVIEWER and FIMR ABSTRACTOR (Part-Time)
Tarrant CountyTarrant County, TXFull-time +1
Remote First-Line Supervisors of Firefighting and Prevention Workers - AI Trainer ($60-$90 per hour)
MercorGarland, Texas, USRemote
Full-time
- Promoted
Manager
K-1 Speed IncRichardson, TX, USFull-time
- Promoted
Property Large Loss General Adjuster
LotSolutions, Inc.Richardson, TX, USFull-time
Manager, Loss Mitigation
Hyundai CapitalPlano, Texas, USAFull-time
- Promoted
Property Large Loss General Adjuster
FortegraRichardson, TX, USFull-time
- New!
Credit Risk Analytics Manager II - Loss Forecasting
USAAPlano, Texas, USFull-time
- Promoted
Infection Prevention and Control Technical Specialist - Remote
TradeJobsWorkForce75225 University Park, TX, USRemote
Full-time
- Promoted
Performance Manager
Metro One Loss Prevention Services Group (Guard Division), Inc.Plano, TX, United StatesFull-time
Regional Loss Prevention Manager
Public StoragePlano, Texas, USAFull-time
- Promoted
- New!
RN Trauma Injury Prevention and Outreach Coord
Medical City DallasPlano, TX, United StatesFull-time +1
Card Loss Forecasting - Vice President
JPMorgan Chase & Co.Plano, TX, United StatesFull-time
- Promoted
Product Manager - Patient Experience and Denial Prevention
FinThrivePlano, TX, United StatesFull-time
Underwriting Specialist - National Acct Casualty - Loss Sensitive
CNAUS, TX90, Plano, 5801 DriveFull-time
- Promoted
Card Loss Forecasting - Vice President
JPMorgan ChasePlano, TX, USFull-time
Director of Program Integrity Lead Fraud, Waste & Abuse Prevention for a Major Health Plan
K.A. RecruitingPlano, TX, USFull-time
- office secretary (from $ 82,056 to $ 336,701 year)
- psychiatrist (from $ 48,000 to $ 329,850 year)
- general dentist (from $ 195,000 to $ 250,000 year)
- engineering director (from $ 170,000 to $ 242,424 year)
- cloud architect (from $ 152,500 to $ 214,375 year)
- dentist (from $ 25,000 to $ 212,500 year)
- clinic director (from $ 85,000 to $ 205,000 year)
- clinical director (from $ 85,000 to $ 205,000 year)
- senior systems engineer (from $ 141,000 to $ 200,625 year)
- medical director (from $ 125,000 to $ 199,550 year)
- Chicago, IL (from $ 72,500 to $ 246,400 year)
- Philadelphia, PA (from $ 211,350 to $ 217,020 year)
- New York, NY (from $ 81,000 to $ 211,350 year)
- Phoenix, AZ (from $ 59,750 to $ 195,000 year)
- Reno, NV (from $ 41,600 to $ 150,000 year)
- Atlanta, GA (from $ 88,000 to $ 107,500 year)
- Los Angeles, CA (from $ 76,678 to $ 104,200 year)
- Dallas, TX (from $ 42,667 to $ 88,000 year)
- Houston, TX (from $ 20,000 to $ 40,000 year)
The average salary range is between $ 67,413 and $ 159,129 year , with the average salary hovering around $ 88,080 year .
Customer Service Manager - Claims & Loss Mitigation (Sales Focused)
Apple RoofingPlano, Texas, United StatesLess than 1 hour ago
Job type
- Full-time
Job descriptionExplain insurance-formatted estimates (Xactimate or Symbility) in simple, customer-friendly language. Confidently present Apple Roofing’s preferred-contractor program—highlighting benefits, answering objections, and guiding customers toward signed agreements. Drive conversion by blending consultative sales skills with excellent service—helping customers understand their options and feel confident moving forward. Schedule inspections with assigned inspectors / estimators and ensure insurance-formatted estimates are delivered within 72 hours. Work closely with estimating and QA teams to confirm estimate accuracy and compliance with carrier expectations. Prepare, review, and send all required documents to customers and carriers; upload all materials per carrier-specific guidelines. Maintain complete and accurate customer records in CRM, including notes, communications, documents, timelines, and approvals. Facilitate seamless transition from estimate approval to construction : secure signatures, finalize contracts, coordinate scheduling, and communicate timelines. Ensure customers understand next steps, production expectations, and key milestones. Monitor customer sentiment throughout the claim; act quickly to address concerns, eliminate friction, and protect customer trust. Uphold Apple Roofing’s values by making every interaction easy, people-focused, and aligned with doing what’s right. Maintain compliance with all carrier requirements, insurance processes, documentation standards, and internal policies. Meet or exceed performance goals related to responsiveness, conversion rates, customer satisfaction, documentation accuracy, and cycle time. 3+ years of customer service, claims coordination, insurance restoration, or related sales / support experience. Experience reading and explaining Xactimate or Symbility estimates. Strong sales / consultative communication skills—comfortable educating, influencing, and asking for the business. Excellent phone and video presence; empathetic, confident, and professional. Strong time management and organizational skills; capable of managing a fast-moving daily claim volume. Proficiency in CRM platforms, Microsoft Office, and video meeting tools (Zoom, Teams, etc.). Ability to work flexible hours to meet customer scheduling needs. Valid driver's license and reliable transportation. Experience with preferred-contractor programs or insurance claim advocacy. Basic knowledge of roofing systems and construction processes. Familiarity with document submission in carrier portals or working within carrier-specific workflows. 1-hour initial contact rate Estimate-to-contract conversion rate Cycle time : assignment - inspection - estimate - contract - production Customer satisfaction / NPS Documentation accuracy & carrier compliance Primarily office-based with frequent phone and video communication. Hybrid / remote flexibility available with proven performance and confidence. Fast-paced environment with high daily intake and coordination needs. Be part of a company that lives its core values : People First, Build Trust, Make It Easy. Competitive pay and benefits package. A positive, team-oriented culture with real career pathways.
About Us
At Apple Roofing, our purpose is to build a sweeter experience - for our teammates, our customers, and our partners. We do this by putting people first, making it easy, and doing the right thing.
Role Overview
The Customer Service Manager (CSM) is a key customer-facing and revenue-driving role responsible for guiding homeowners through their claim from the moment a carrier assigns it to Apple Roofing through project completion. This position blends customer service excellence with a consultative sales approach—educating homeowners, building trust, and helping them confidently move forward with Apple Roofing.
The CSM represents our purpose of Building a Sweeter Experience by putting people first in every interaction, making the claims process easy to understand, and ensuring every customer feels cared for, supported, and confident in choosing Apple Roofing.
What You'll Do :
Customer Contact & Experience :
- Respond to new claim assignments within one hour with warmth, clarity, and professionalism; set expectations and introduce Apple Roofing’s process and value.
- Maintain a customer-first experience throughout the lifecycle—proactively communicating, anticipating needs, and promptly resolving concerns to uphold trust.
- Deliver a “sweeter experience” through empathetic listening, clear explanations, and consistent follow-through.
Sales, Education & Conversion :
Claims Coordination & Documentation :
Production Handoff & Scheduling :
Customer Satisfaction & Issue Resolution :
Compliance & Performance :
What We're Looking For :
Preferred Qualifications
Performance Metrics
Working Conditions
Why Apple Roofing?