Lpn telehealth Jobs in Boston, MA

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Job Type

Full-time

Description

Under the supervision of the Population Health and ACO Performance Manager, the Telehealth Navigation Coordinator (the Coordinator) supports Telehealth initiatives within the Health Center's care delivery model, through coordination of Remote Patient Monitoring programming. The Telehealth Navigator is a specialized role developed to address patients', communities', and organizational digital access barriers and telehealth opportunities. The Navigator works with all partners in our Health Center to build and support optimization of telehealth utilization and chronic disease management. Outreach, patient support and education will occur in many different locations and meeting formats. The goal is to be a liaison between providers, patients, and technology to facilitate access to telehealth services and to improve and expand the utilization of quality telehealth programming. The Navigator will be trained on a set of resources focused on educating patients on how to initiate and participate in a telehealth visit and how to integrate remote patient monitoring equipment to optimize telehealth utilization.

Representative Duties :

Supports remote patient care, as appropriate in an outpatient clinic & remote setting :

• Coordinates and provides reminders for telehealth related services
• Outreaches to patients who are overdue for a visit, or who have missed a visit to schedule telehealth visits
• Obtains chief complaint, allergies, surveys, screenings, and telehealth consent from patient
• Screens patients for social determinants of health and refers to community resources
• Participates in Patient-Centered Medical Home (PCMH) by reviewing patient charts for health screenings due
• Provides support for general patient inquiries and outreach
• Clearly documents all phone calls and interactions with patients as well as attempts to contact patients in a timely manner
• Demonstrates teamwork and works to build cohesive, professional relationships with all Fenway Health employees and patients

Provides technical assistance and support to patients to ensure telehealth visits are successful :

Meets Agency Participatory Expectations

Implements Remote Patient Monitoring Programming

Other duties as assigned

Requirements

Preferred Qualifications :

Physical Requirements :

This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply

Salary Description

48,600-56,100