Mail processing clerk Jobs in Philadelphia, PA

Announcement Details

Exam Announcement Details

Exam Title

Senior Payment Processing Clerk

Exam Number

1B82-20250217-36-00

Salary

45,180.00 - $49,238.00 per year.

Certification Rule

Rule of Five (5)

Competition

Department Only Promotional

Department

36 - Revenue Department

Announcement Date

02 / 17 / 2025

Close Date

03 / 02 / 2025

General Definition

This is payment processing work, processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Employees in this class assign work to lower level employees and act as lead workers. The employees process a large volume of over-the-counter payment transactions using a point-of-sale terminal, or receipt payments using electronic validating equipment. Work also involves performing related clerical duties and meeting with the general public to resolve payment related difficulties. Work is performed under the close supervision of a payment processing supervisor.

Union Code

M. AFSCME D.C.33

FLSA Code

Non-Exempt

Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION

Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.

1. You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.

2. The analyst responsible for reviewing applications and additional documentation for this job opportunity is :

Cornell Q. Weaver

Human Resources Professional, Hiring Services

City Of Philadelphia Office of Human Resources

1401 JFK Blvd.- Suite 1530

Philadelphia Pa, 19102

[email protected]

Office : 215-686-2387

Fax : 215-686-0861

3. For all other inquiries please contact Customer Service at 215-686-0880 or email [email protected]

Minimum Requirements

Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.

1. CIVIL SERVICE STATUS :

Presently employed by the City of Philadelphia with permanent Civil Service status in the Revenue Department with a performance rating of Satisfactory or higher.

2. EDUCATION :

Education equivalent to completion of twelfth school grade.

3. GENERAL EXPERIENCE :

One year of clerical experience.

4. SPECIFIC EXPERIENCE :

Two years of experience as a Payment Processing Clerk.

Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Required Licenses & Certifications

Other Requirements

Equivalency Statement(s)

Any equivalent combination of acceptable education and experience determined to be acceptable by the Office of Human Resources.

Application Details

Notes to Applicants

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer :

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs.

Benefits - We care about your well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here : https : / / studentaid.gov / manage-loans / forgiveness-cancellation / public-service

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected] . For more information, go to : www.phila.gov / humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Office of Human Resources ("OHR") at 215-686-2350 or by email to [email protected]. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at [email protected]

ALL Applications must be received by the end of business on March 2, 2025.

Your application will be rejected, and you will be disqualified from competing in this examination if you :

1) Do not provide your complete and accurate social security number.

2) Attempt to practice fraud or deception in the preparation of this application

All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.

If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add [email protected] to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

Please call the Office of Human Resources at 215-686-0880 or email [email protected] if you have any questions.

Information concerning employment with the City of Philadelphia may be found at :

www.phila.gov / personnel

http : / / www.phila.gov / personnel / ExamsFAQ.html

Facebook @PhilaOHR

Twitter @PhilaOHR

Youtube @PhilaOHR

NextDoor

Linkedin

ELIGIBLE LIST

DEPARTMENTAL-ONLY PROMOTIONAL : Only a departmental promotional eligible list for the Revenue Department will be established as a result of this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS :

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding March 17, 2025, you are eligible to claim residency preference.

To receive such preference, candidates must respond to the question regarding residence later in this form.

The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

Projected Exam Date

If a computer-based examination is held, it will be scheduled for the week of March 10, 2025. Please note that this examination date is subject to change. Candidates must have access to a desktop computer, laptop, with internet access. If you do not have internet access please contact the analyst listed on this announcement

If a Training and Experience is held, applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.

Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.

An Eligible List will be established the week of March 24, 2025. Please note that this date may change.

Test Review

If a computer-based examination is held, in accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

If a Training and Experience evaluation is held, in accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.

Assigned to (view only)

Assigned to

Cornell Q. Weaver

Parts & Weights

Part

Computer-Based Multiple Choice Exam OR T&E

Weight

Part

Seniority Rating

Weight