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Payment Processing Specialist
Arnold & Smith Law, PLLCOK, United States- Promoted
Processing Center Manager (F.O.)
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Processing Center Manager (F.O.)
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Travel Sterile Processing Tech - $1,165 per week in Oklahoma City, OK
Triage Staffing LLCTulsa, Oklahoma, USPayment Processing Specialist
Arnold & Smith Law, PLLCOK, United States- Full-time
Arnold & Smith Law is built upon a commitment to providing exceptional and ethical legal representation to a myriad of clients nationwide regardless of disposition. Our attorneys have settled and successfully represented thousands of clients in multiple jurisdictions throughout the United States.
Job Overview :
We are seeking a meticulous and detail-oriented Payment Processing Legal Assistant to join our team at Arnold & Smith Lawfirm, a leading consumer debt defense law firm. In this role, you will be responsible for ensuring the accurate and timely processing of client payments, managing payment-related queries, and assisting with financial transactions in accordance with firm policies and legal regulations. The ideal candidate will have strong organizational skills, an understanding of financial transactions, and a passion for providing exceptional service to clients in a fast-paced legal environment.
Key Responsibilities :
- Payment Processing :
- Process incoming payments from clients, including credit card transactions, wire transfers, checks, and other forms of payment, ensuring timely and accurate posting to client accounts.
- Reconciliation :
- Reconcile payments to the firm’s accounting system, ensuring that all payments are accounted for and discrepancies are identified and resolved promptly.
- Client Interaction :
- Respond to client inquiries regarding payment status, billing issues, and payment plans, providing clear and accurate information in a professional manner.
- Compliance & Documentation :
- Ensure that all payments are processed in compliance with firm policies, legal standards, and privacy regulations (e.g., PCI DSS, FDCPA). Maintain proper documentation for all transactions.
- Payment Plans :
- Set up and monitor payment arrangements or plans for clients, ensuring that all terms are documented and adhered to by both the client and the firm.
- System Management :
- Work with the firm’s payment processing crm to process payments and track all financial data. Help streamline processes for improved efficiency.
- Collaborative Work :
- Collaborate with attorneys, paralegals, and legal assistants and the payment processing team to address client account issues and ensure the smooth flow of financial transactions. Qualifications :
- Education :
- High school diploma or equivalent required; Associate's degree or higher in accounting, finance, or a related field preferred.
- Experience :
- At least 1-2 years of experience in payment processing, accounts receivable, or billing, preferably in a law firm, legal services, or financial services setting.
- Skills :
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and deadlines efficiently.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and payment processing software.
- Understanding of payment regulations, including FDCPA and PCI compliance, is a plus.
- Personal Characteristics :
- Strong problem-solving and analytical skills.
- Ability to work independently as well as part of a team.
- High level of professionalism and confidentiality.
- A customer service mindset, with a commitment to providing a positive experience for clients.
Benefits : 401(k) matching
Dental insurance
Free parking
Health insurance
Paid time off
Vision insurance