Mailroom clerk Jobs in Syracuse, NY

Salary

$15.60 - $18.31 / hourly

Overview

Rehabilitation Clerk

$15.60 - $18.31 / hour

At Elderwood, our mission is People Caring for People , and our values-Integrity, Collaboration, Accountability, Respect, and Excellence-guide everything we do. As a Rehabilitation Clerk , you play an essential role in supporting our Therapy Department and ensuring smooth, organized, and compassionate care for our residents.

We are seeking a detail-oriented, dependable, and service-minded individual who enjoys administrative work, teamwork, and meaningful interaction in a healthcare environment.

Why Choose Elderwood :

Competitive compensation and incentive programs

401(k) with employer match

PTO and holiday package

Full suite of health benefits

Tuition reimbursement programs

Employee referral bonuses

Supportive leadership and a respectful, team-oriented culture

On-site parking and employee appreciation initiatives

Rehabilitation Clerk - Position Overview :

The Rehabilitation Clerk provides administrative and clerical support to the Therapy Department while assisting with resident coordination and department organization. This role is vital to maintaining accurate documentation, supporting therapists and leadership, and ensuring a clean, efficient therapy environment.

Responsibilities

Key Responsibilities :

Scan and upload Daily Interaction Forms and Mobile Audit Logs

Track and update insurance authorizations

Assist the Director of Rehabilitation (DOR) and Assistant Director of Rehabilitation (ADOR) with therapist documentation follow-ups

Maintain records for therapy-related equipment (wheelchairs, assistive devices, adaptive equipment, etc.)

Place calls to family members regarding therapy evaluations and discharge planning

Support insurance requests and authorizations

Assist with resident transport or wheelchair follows during ambulation training, as assigned

Clean, organize, and maintain therapy gym areas

Order equipment for subacute patients with required authorization

Track documentation to ensure physician signature requirements are met; print documents for physical signatures when electronic signatures are unavailable

From

Up to

Qualifications

• High School diploma or equivalent
• Geniune interest in working with elderly population
• Proficiency with computer usage and programs
• Experience in healthcare industry and / or customer service preferred

This position requires regular interaction with residents, coworkers, visitors, and / or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and / or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State / Province or Local status unrelated to the performance of the work involved.