Management Jobs in Pueblo co
Last updated: 2 days ago
- Promoted
Workforce Management Analyst
VirtualVocationsPueblo, Colorado, United States- Promoted
Document Management Specialist
Aimic IncCO, United StatesGameday Management
i9 Sportss Ranch, COCase Management Analyst
CVS HealthColorado, Work At Home, USSubcontract Management, Sr.
Lockheed MartinColoradoOperations Management SME LEAD
Goldbelt, Inc.CO, USTalent Management Leader - Remote
501 CSAA Insurance Services, Inc.Colorado, United States- Promoted
Identity Management Specialist
Access Data Consulting CorporationCO, United States- Promoted
Utilization Management Specialist-DHS
County of Pueblo ColoradoPueblo, CO, United StatesMedical Director, Utilization Management
Devoted HealthColoradoRisk Management Specialist - ADA
Poudre School DistrictLarimer County, CO, USNurse Medical Management II - Utilization Management
Elevance HealthColoradoSales / Management Trainee
Furniture RowPueblo, CO, USManagement Trainee Program
The Buckle, Inc.Pueblo, CO , USDirector, Construction Management
The AES CorporationUS, ColoradoTransfusion Management Account Executive
HaemoneticsRemote, CO, USPortfolio Management Coordinator - CEC
HolmanCO, USWorkforce Management Analyst
VirtualVocationsPueblo, Colorado, United States2 days ago
Job type
- Full-time
Job description
A company is looking for a Workforce Management and Operations Analyst to support the Direct Sales and Retail Activation Team.Key ResponsibilitiesMonitor call center queue and report on staffing efficiency and capacityCommunicate agent performance data to leadership and resolve discrepanciesManage team schedules, including time off requests and onboarding processesRequired Qualifications3 years of experience in a metrics-driven call center3 years of experience in a Workforce Management or equivalent roleProficiency with Genesys Cloud and / or other WFM systemsIntermediate knowledge of Microsoft Suite, including Excel and TeamsExperience supporting team operations functions