Manager it Jobs in Salem, OR

IT Contract Procurement & Compliance Analyst (Operations & Policy Analyst 3)

The Oregon Department of Human Services (ODHS) is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! The Business Information Services (BIS) Business Analyst team is seeking a highly motivated individual who thrives on evaluating program operations, contract management, and monitoring compliance and program goals. If you value working with diverse groups and building collaborative relationships, this position is for you!

Summary of Duties

Business Information Services (BIS), which is part of ODHS, is responsible for ensuring ODHS program and policy integrity in Enterprise IT Projects and in operations and maintenance efforts. The IT Contract Procurement & Compliance Analyst role is critical in managing and overseeing a complex portfolio of contracts that support the ONE IT solution including software licensing, system integrations, IT development and procurement services. This role includes but is not limited to:

• Be responsible for making high-impact decisions, leading strategic initiatives across ODHS, and ensuring ONE system functions efficiently to support service delivery models.
• Ensure that contracts, interagency agreements and procurement processes align with the OEP strategic objectives.
• Develop and evaluating policies for the future of eligibility initiatives.
• Focus on operational efficiency and equitable service delivery.
• Act as a subject matter expert in contract management, policy development and change management strategies across multiple program areas.
• Provide strategic leadership and collaborate with internal teams and external partners to drive innovation, transparency and continuous system improvement.
• Influence operational effectiveness, data integrity, and the agency's ability to provide critical services to Oregonians.
• Ensure alignment with agency's scorecard and overall strategic portfolio, fostering accountability and long-term success.
• Conduct regular evaluations of contracts to identify risks, opportunities, and areas for improvement, implementing proactive strategies to mitigate issues.
• Conduct financial analysis to track expenditures, manage budgets, identify cost-saving opportunities and ensure accurate reporting and fiscal responsibility through the contract lifecycle.

Minimum Qualifications

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four (4) years professional-level evaluative, analytical and planning work. OR Any combination of experience and education equivalent to seven (7) years of experience that typically supports the knowledge and skills for the classification.

Essential Attributes

• Experience applying statistical analysis methods and tools to interpret data and inform decision making.
• Extensive knowledge of IT systems and procedures supporting human service programs, eligibility determination, and service delivery.
• Experience navigating ODHS proprietary software such as the integrated ONE (Oregon Eligibility system), CAM (Central Abuse Management system), Oregon Access (Long-Term Care case management system), etc.
• Experience in communication strategy and planning, with the ability to convey complex information clearly to diverse audiences
• Experience in business process management, policy development, and contract procurement and administration.
• Experience in business analysis and project management using BABOK and PMBOK principles and practices. (Business Analysis and Project Management Body of Knowledge)

Working Conditions

• The work is primarily conducted 8 a.m. 5 p.m., Monday Friday (Pacific Time) with a possibility of a flexible schedule after obtaining approval from a manager.
• Additional work hours may be required occasionally, which is accrued as straight time only (this position is not eligible for overtime).
• This position is eligible for remote work. Occasionally you may be required to report to an office when training, business or operational needs are dependent on onsite activities.
• Some travel expenses are not provided, nor reimbursable for remote or hybrid work employees per travel policy paragraph 105.
• Works in an integrated environment where diverse programs, partners and staff create the work team.
• Serve a diverse range of internal and external customers with compassion and professionalism through a trauma informed lens.
• General working conditions include high stress environment due to a high-volume workload with short time frames.
• Priority and scope of projects must be intensely monitored, and frequently adjusted.
• Requires frequent use of a computer with multiple screens for long periods of time.
• Requires private and confidential workspace due to daily exposure to reports containing sensitive and confidential information

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

• Veterans' and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Contact Information

• The recruiter for this position is Alissa Walker. If you contact the recruiter, please include the job requisition number.
• Email: ALISSA.WALKER@odhs.oregon.gov
• Phone (call or text): 503-519-1807