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Manager Jobs in Detroit, MI

Last updated: 1 day ago
  • Promoted
Customer Success Manager / Account Manager

Customer Success Manager / Account Manager

DigifySingapore, Michigan, Singapore
Full-time
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 3 days ago
  • Promoted
Manager / Senior Manager, Design Management

Manager / Senior Manager, Design Management

Changi Airport Group (Singapore) Pte. Ltd.Singapore, Michigan, Singapore
Full-time
Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of a...Show moreLast updated: 1 day ago
  • Promoted
Store Manager

Store Manager

Wendy'sLincoln Park, MI, United States
Full-time
As a General Manager, you oversee all people and operation for your Wendy's restaurant.We're counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values ...Show moreLast updated: 1 day ago
  • Promoted
MAINTENANCE MANAGER

MAINTENANCE MANAGER

PSGMI, United States
$110,000.00–$125,000.00 yearly
Full-time
Top-performing automotive supplier is motivated to hire a good Maintenance Manager for their team in the greater Detroit area. Are you an experienced Maintenance Manager with a drive for excellence?...Show moreLast updated: 1 day ago
  • Promoted
MANAGER

MANAGER

Ford's GarageDearborn, MI, United States
Full-time
The Ford's Garage Restaurant Manager is responsible for the day-to-day management of the restaurant.Responsible for teaching, training, and leading all Team Members and working with entire manageme...Show moreLast updated: 4 days ago
  • Promoted
Finance Senior Manager / Manager

Finance Senior Manager / Manager

YTL PowerSeraya Pte. LimitedSingapore, Michigan, Singapore
Full-time
The successful candidate will report to the GM of an Electric Vehicle (“EV”) Charging Company located in Singapore.In this role, you will be in charge of the full spectrum of the accounting, financ...Show moreLast updated: 3 days ago
  • Promoted
Manager / Senior Manager – Licensing

Manager / Senior Manager – Licensing

This is an IT support groupSingapore, Michigan, Singapore
Full-time
The Veterinary Council (VC) will be responsible for governing and regulating the professional, ethical and practical standards of the veterinary profession in Singapore. The VC will oversee the regi...Show moreLast updated: 1 day ago
  • Promoted
Store Manager

Store Manager

Green Peak InnovationsHazel Park, MI, United States
Full-time
Green Peak Innovations and Skymint are looking for passionate and compassionate people to work in the next great American industry, where our commitment to the cultivation, development and sale of ...Show moreLast updated: 1 day ago
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Case Manager

Case Manager

Archdiocese of DetroitHamtramck, MI, United States
Full-time +1
Company OverviewCatholic Charities of Southeast Michigan is dedicated to providing compassionate and professional services to individuals and families in need. Serving over 20,000 people annually ac...Show moreLast updated: 8 days ago
  • Promoted
Store Manager

Store Manager

MR BEAN INTERNATIONAL PTE LTDSingapore, Michigan, Singapore
Full-time
Display and reinforce teamwork and people skills to gain commitment from Store Teams to deliver Excellent Food Safety and QSC standards. Plan, recruit, interview and conduct OJEs based on stores nee...Show moreLast updated: 3 days ago
  • Promoted
MANAGER

MANAGER

Dividend Restaurant GroupMI, United States
Full-time
ABOUT DIVIDEND RESTAURANT GROUP.Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems...Show moreLast updated: 4 days ago
  • Promoted
Manager / Senior Manager (Financial Reporting)

Manager / Senior Manager (Financial Reporting)

Public Service DivisionSingapore, Michigan, Singapore
Permanent
You will lead the Financial Reporting function and oversee the monthly closing of accounts and perform review of month-end analysis and reconciliation schedules. You will also oversee statutory and ...Show moreLast updated: 3 days ago
  • Promoted
Shop Manager

Shop Manager

RK Recruitment Pte. Ltd.Singapore, Michigan, Singapore
Full-time
Achieve both the sales and qualitative objectives set for stores.Build, motivate and manage the team, define and build the necessary structure. Establish plans and allocate the daily tasks to team m...Show moreLast updated: 3 days ago
  • Promoted
STORE MANAGER

STORE MANAGER

Jo-Ann Stores, LLCAllen Park, MI, United States
Full-time
Handmade happiness starts with.The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team.This individual co...Show moreLast updated: 4 days ago
  • Promoted
Manager

Manager

Tim HortonsDearborn, MI, US
Full-time
As a General Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team member...Show moreLast updated: 30+ days ago
  • Promoted
Assistant Store Manager / Store Manager

Assistant Store Manager / Store Manager

Pan Pacific International HoldingsSingapore, Michigan, Singapore
Full-time
Are you ready to lead, inspire, and make an impact? We’re searching for a high-energy, results-driven Assistant Store Manager / Store Manager to take the reins of our store operations! You will be th...Show moreLast updated: 3 days ago
  • Promoted
General Manager

General Manager

Synapse InternationalDetroit, MI, US
Full-time
CONFIDENTIAL- Join the fastest-growing healthy-fast food franchisee in Michigan, Illinois, and Wisconsin.Our client is proud of their commitment to quality and upholding their reputation for provid...Show moreLast updated: 25 days ago
  • Promoted
MANAGER

MANAGER

SubwayMI, United States
Full-time +1
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience. Ensuring that great food is prepared & served.Keeping our restaurants function...Show moreLast updated: 4 days ago
  • Promoted
Program Manager / Delivery Manager

Program Manager / Delivery Manager

Compu-Vision Consulting, Inc.Detroit, MI, US
Full-time
Job Title : Program Manager / Delivery Manager.Location : Detroit, MI (Remote) Local Detroit candidates preffered.Manage multiple projects concurrently, up to 4-5 projects. Projects may include business...Show moreLast updated: 7 days ago
  • Promoted
Manager, Sensory

Manager, Sensory

Little CaesarsDetroit, MI, US
Full-time
Build a Bigger, Better, Bolder Future : .Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you.Littl...Show moreLast updated: 25 days ago
Customer Success Manager / Account Manager

Customer Success Manager / Account Manager

DigifySingapore, Michigan, Singapore
3 days ago
Job type
  • Full-time
Job description

Customer Success Manager / Account Manager

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

What You Will Be Doing

  • Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
  • Increase customer satisfaction and retention by building strong, long-term client relationships.
  • Conduct regular check-ins to improve product usage and address customer issues promptly.
  • Collaborate with customers on renewals, account expansions, and retention strategies.
  • Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
  • Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
  • Troubleshoot technical issues in partnership with the Engineering and Development teams.
  • Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
  • Proactively manage a book of business, tracking account health and mitigating retention risks.
  • Collaborate cross-functionally to optimize processes and implement solutions for customer success.
  • Support system configuration and onboarding processes tailored to customer requirements.

Requirements

  • Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
  • Proven experience in customer success or account management within a B2B SaaS or software company.
  • Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
  • Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
  • Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
  • Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
  • Demonstrated success in renewals, upselling, and account expansion strategies.
  • Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
  • Meticulous attention to detail and a high degree of accuracy in all deliverables.
  • A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
  • Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
  • Willingness to travel to Singapore on occasion if working remotely.
  • Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Customer Service

    Industries

    IT Services and IT Consulting

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