We are seeking a dedicated and detail-oriented Transportation Analyst to support traffic operation services at the Transportation Management Center (PA-TMC). As a key member of our client's team, you will help ensure smooth traffic flow and effective coordination during both routine operations and major events.Key Responsibilities : Traffic Monitoring & Evaluation : Monitor, evaluate, and disseminate information regarding emergency and non-emergency traffic conditions and incidents. Provide timely updates to supervisors to assess congestion levels and incident severity. Agency Coordination : Assist in coordinating with various transportation agencies, including NYCDOT, NYSDOT, MTA, NJDOT, NJ Turnpike, NJ Transit, NJ State Police, TRANSCOM, state and local police, fire / rescue, and media. This includes communication via phone, email, and two-way radio during daily operations, major events, transportation incidents, emergencies, and construction projects. Situational Awareness : Actively monitor video displays to maintain situational awareness of traffic conditions and planned special events. Intelligent Transportation Systems (ITS) Operation : Operate and monitor ITS equipment such as closed-circuit television (CCTV) and vehicle detection systems (VDS). Real-Time Data Management : Monitor real-time traffic data, document traffic flow conditions, and communicate updates to staff and other transportation agencies. Incident Documentation : Generate entries into Transcom’s T-Rex platform, Everbridge / PA Alerts, U.O.C. Notifications, Daily Monitoring Reports, Incident Tracking Forms, and update real-time third-party mapping apps (e.g., Waze, TomTom) based on incident severity. Shift Handover : Ensure accurate and complete transfer of information to subsequent shift personnel. Equipment Check : Verify the operation of equipment at the start of each shift, noting any malfunctions and requesting repairs as necessary. System Notifications : Notify the appropriate department of any computer system-related issues. Team Collaboration : Monitor and assist co-workers to ensure the accuracy and timeliness of information and properly utilize equipment required for assigned duties.Qualifications : Experience : Prior experience in traffic operations or a related transportation field is required. Experience with coordination across operations staff, technicians, engineers, or law enforcement is highly desirable. Certifications : Candidates must obtain Certified International Municipal Signal Association (IMSA) Transportation Center System Specialist Level II and Incident Command System (ICS 100 and ICS 200) certifications within 180 days of hiring. Education : High School Diploma or GED.Skills : Strong analytical and problem-solving abilities Excellent communication skills, both written and verbal Proficiency in using traffic management and communication systems Ability to work effectively in a fast-paced, 24 / 7 environmentPay Range : $20.00 - $25.00 per hour (Depending on experience and qualifications)By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https : / / www.hepcoinc.com / privacy / All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.