Market research analyst Jobs in Phoenix, AZ

Requisition ID: 20503

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching
• Access to a recreation and fitness facility
• Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

SRP's Community, Communications, and Marketing department is looking for a Market Research Intern to join our Strategic Research & Insights team. In this role, you will work alongside experienced researchers to support custom market research projects that help inform business decisions and better understand customers and communities across the Phoenix area.

As a Market Research Intern, you will gain hands-on experience with both quantitative and qualitative research methods. We are looking for a curious, detail-oriented, and data-driven student who enjoys problem-solving, learning new skills, and collaborating with others in a team environment.

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

What You'll Do

• Assist with quantitative and qualitative market research projects.
• Support the collection, organization, and analysis of research data and key insights.
• Support the various stages of the research process, including research planning, questionnaire development, data collection, and results reporting.
• Collaborate with research team members and internal stakeholders to support projects and help deliver actionable insights.
• Gain exposure to both quantitative and qualitative research methods while developing analytical, communication, and problem-solving skills in a professional environment.

Education

A high school diploma, GED, or equivalent is required.

Additional Requirements and Qualifications

Preferred Experience and Qualifications:

• Strong interpersonal skills to collaborate with other researchers and teams.
• Exceptional communication skills, including verbal, written, and presentation.
• High attention to detail and commitment to research quality.
• Knowledge of a variety of survey methods (online, telephone, print mail)
• Support multiple projects, actively prioritize efforts, and communicate progress.
• Knowledge of Qualtrics or other survey platforms.
• Experience using Microsoft PowerPoint, Word, Excel.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.