Director, Marketing Operations & Transformation
The Director, Marketing Operations & Transformation is accountable for how marketing work gets done, designing and continuously improving the operating model, workforce, systems, AI adoption, and performance frameworks that enable Marketing to deliver greater impact with speed and at scale. This role is open to either Boston, MA, Nashville, TN or Raleigh, NC. This role ensures NAM Marketing operates as a modern, performance-driven, AI-enabled function, tightly integrated with Strategy and Commercial Operations, Finance, and the global Marketing Performance Measurement organizations. It provides operational and strategic leadership across the organization, strengthening execution credibility, elevating performance storytelling, and accelerating transformation initiatives.
Jobs to Be Done (What This Role Exists to Accomplish)
- Enable a Performance Marketing Function
- Develop a Marketing Workforce Excellence Engine
- Manage Key Marketing Practices Across the Organization
- Define and Maintain Marketing Roles, Responsibilities, and Ways of Working
- Design and Enable an Agentic Marketing Workforce
Core Responsibilities
- Marketing Operations & Functional Excellence
- Integrated Planning, Processes & Execution
- Performance, Analytics & Measurement Partnership
- AI-Enabled Marketing & Automation
- Workforce Development & Capability Building
Success Measures
- Clear linkage between budget, performance, and growth narrative
- Stronger operating discipline
- Increased AI adoption and measurable productivity gains
- Improved conversion rates
- Greater influence with Commercial Ops, Finance, and business leadership
- Strategic initiatives executed with clarity, speed, and accountability
- A trusted, insight-driven performance management framework
Experience & Profile
- 1215+ years in marketing operations, transformation, commercial enablement, or related roles
- Proven experience in operating model design, transformation, performance management, and execution excellence
- Demonstrated success driving AI adoption
- Experience with attribution, CRO, and digital performance measurement
- Ability to partner with senior leadership across CXCT, Commercial Ops, Sales Functions, Finance, and IT
- Strong strategic thinking paired with disciplined operational leadership
- Lean practitioner
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40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.