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Marketing writer Jobs in Durham, NC
Technical Writer
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NetAppResearch Triangle Park, NC, USTitle : Technical Writer
Location :
Cork, Munster, IE, T23 PPT8
Requisition ID : 128216
Job Summary
As members of the Information Engineering team at NetApp, our technical writers are clear and professional communicators. We are strategic thinkers and creative problem-solvers, and we are passionate about understanding user needs, unraveling ambiguous or complex information, and then developing clear and meaningful documentation to help our readers learn about and use our products. At NetApp, you’ll join a diverse team of writers and make a direct impact on our customers by working with product teams to both serve and delight our customers with optimal information.
Job Requirements
- Collaborate with other writers and stakeholders (engineers, product managers, and support team members) to develop task-focused content for NetApp products and services.
- Experiment with pre-release versions of products to understand functionality and anticipate users’ information needs.
- Research, scope, and develop plans to meet content requirements for product features and releases
- Partner with usability and engineering teams to champion user interface simplicity, clarity, and consistency.
- Develop and nurture relationships with subject matter experts in cross-functional areas
- Interpret metrics, feedback, and other data to continuously improve the customer experience.
- Partner with your peers in Information Engineering to improve processes, systems, and tools.
- Represent Information Engineering in cross-functional strategic initiatives.
- Exercise continuous improvement by auditing content and making plans to address problems.
- Ensure that documentation is culturally relevant to a diverse global market with a wide variety of audiences.
- Independently research technology concepts, product plans, and technical specifications.
- Interact with individual contributors, managers, and directors across NetApp.
What skills you will need
Education
Preferred experience :
Job Segment : Technical Writer, User Experience, Computer Science, Writing, Technology, Creative, Research