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Last updated: 3 days ago
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Customer Liaison (Customer Service Coordinator)

Customer Liaison (Customer Service Coordinator)

California ClosetsRochester, NY, United States
Full-time
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional servic...Show moreLast updated: 24 days ago
  • Promoted
Retail Sales Representative

Retail Sales Representative

CA FerolieRochester, NY, US
Full-time
Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienc...Show moreLast updated: 30+ days ago
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PRODUCTION ASSOCIATE - NOW HIRING

PRODUCTION ASSOCIATE - NOW HIRING

RandstadEast Rochester, NY, United States
Full-time
Randstad - [Production Operator / Assembly Line Worker] As a Production Associate at Randstad, you'll : Pull out the order form to determine the required product for production; Pull the product fro...Show moreLast updated: 11 days ago
  • Promoted
CNA

CNA

Rochester Regional HealthFairport, NY, United States
Full-time
As a Certified Nursing Assistant, you will provide high quality, individualized patient care in collaboration with the nursing team. Your ability to take initiative while always assisting and mainta...Show moreLast updated: 5 days ago
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Remote Product Tester – $45 / hr + Free Products – Start Now!

Remote Product Tester – $45 / hr + Free Products – Start Now!

OCPAWebster village, New York, us
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Equipment Processing Technician

Equipment Processing Technician

Agiliti HealthLong Island, New York, USA
Full-time
The Equipment Processing Technician is responsible for processing and inspecting medical equipment including disassembling and reassembling it and processing and managing the associated accessories...Show moreLast updated: 3 days ago
  • Promoted
DISHWASHER

DISHWASHER

BJ's Restaurant & BrewhouseRochester, NY, United States
Full-time
BJ's Restaurant & Brewhouse - 760 Jefferson Road [Busser / Porter / Cleaner] As a Dishwasher at BJ's Restaurant & Brewhouse, you'll : Provide a clean and safe kitchen area; Load, run and unload dish...Show moreLast updated: 11 days ago
Customer Liaison (Customer Service Coordinator)

Customer Liaison (Customer Service Coordinator)

California ClosetsRochester, NY, United States
24 days ago
Job type
  • Full-time
Job description

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as 'practical magic.'

Job Description

The Customer Liaison assists customers by providing an exceptional brand experience. The CL serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom.

What We Offer :

  • Health insurance - Medical, Dental, and Vision
  • PTO days, floating holidays, paid holidays, and sick days
  • 401K retirement plan with company match
  • Grow your career with us - many promotional opportunities are available

Duties and Responsibilities :

  • Completes appointment scheduling in an efficient and detailed manner for our Design Consultants, using the Customer Relationship Manager (CRM).
  • Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
  • Directs client issues, concerns, and / or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed.
  • When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
  • Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
  • May provide customer communication support as it relates to installations, confirmations, and return visits.
  • Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.

    • Qualifications

  • Ability to communicate politely, clearly and professionally with clients
  • Ability to work quickly and accurately data entry
  • Calendar management / regional scheduling experience preferred
  • Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
  • Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)

    • Additional Information

    Find us on Facebook, YouTube, and Instagram

    We are an equal opportunity employer. We E-Verify.

    All your information will be kept confidential according to EEO guidelines.

    Privacy Policy : https : / / www.californiaclosets.com / privacy-policy /

    Terms and Conditions : https : / / www.californiaclosets.com / terms-conditions /