Medical and health services manager Jobs in Baton Rouge, LA

JOB PURPOSE OR MISSION : Responsible for the day-to-day management and operation of assigned Behavioral Health Services Program(s). Makes decisions, within guidelines, that could seriously affect the division, department and / or GHS System’s financial and performance objectives and strategic results. Monitors the budget for area(s). Direct reports include supervisors, and staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations. Performs job for the age population served as defined in the department’s scope of service.

PERFORMANCE CRITERIA

CRITERIA A : Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS :

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B : Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interests Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

CRITERIA C : Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

CRITERIA D : Performance Improvement - Employee actively participates in performance improvement activities and incorporates quality improvement standards in his / her job performance.

PERFORMANCE STANDARDS

CRITERIA E : Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

CRITERIA F : Leadership – Employee demonstrates effective leadership by developing standards of performance, determining areas of responsibility and accountability and delegating authority.

PERFORMANCE STANDARDS

CRITERIA G : Operations Management – Employee demonstrates the ability to give clear and concise instructions as to assignment objectives and methods, and reviews results at all critical points.

PERFORMANCE STANDARDS

CRITERIA H : Performance Management – Employee demonstrates an awareness of employees’ development needs to improve work effectiveness, and insures that training and related programs are available to meet these needs.

PERFORMANCE STANDARDS

CRITERIA I : Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to :

1. Ensures that objectives of the program are administered.

PERFORMANCE STANDARDS :

2. Maintains an organized program to ensure efficiency, accuracy of work, and information flow.

PERFORMANCE STANDARDS :

3. Demonstrates effectiveness in managing the activities of the program.

PERFORMANCE STANDARDS :

4. Demonstrates effectiveness in controlling the daily activities of the program.

PERFORMANCE STANDARDS :

5. Ensures that quality, patient-focused care is provided.

PERFORMANCE STANDARDS :

6. Maintains staffing levels appropriate for patient census and acuity.

PERFORMANCE STANDARDS :

7. Implements strategies for resolving patient care problems with other members of the health care team.

PERFORMANCE STANDARDS :

8. Performs other duties as assigned.

EXPERIENCE REQUIREMENTS

Prior supervisory or management experience preferred.

EDUCATIONAL REQUIREMENTS

Unit-specific training courses completed within 6 months in position.

National certification in area of expertise strongly preferred.

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Licensed Clinical Social Worker (LCSW) in Louisiana.

Ability to supervise and train staff, including organizing, prioritizing, and scheduling work.

Ability to react calmly and effectively in emergency situations.

Ability to communicate effectively, both orally and in writing.

Knowledge of clinical operations and procedures.

Knowledge of related accreditation standards and regulatory requirements.

Ability to foster a cooperative work environment.

Employee development and performance management skills.