Medical billing and coding Jobs in Gilbert, AZ

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of clinics, we provide cutting-edge technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless and high-touch experience for families on their journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Billing and Authorization Supervisor leads the insurance verification, charge posting, authorization, and account integrity departments within the Central Business Office (CBO). This role ensures efficient and accurate processes aligned with organizational goals, manages staff performance, resolves operational issues, and drives process improvements. Ideal for a detail-oriented leader, this position is key to maintaining compliance and supporting seamless healthcare operations.

We are seeking a Billing and Authorization Supervisor to join our dedicated team at Pinnacle Fertility in Scottsdale, AZ . This is a full-time, onsite position.

Key Responsibilities

• Manage accurate and timely charge posting and insurance verification, leveraging AI tools to ensure correct billing and minimize delays.
• Supervise the authorization process, ensuring timely approvals, proper documentation, and effective follow-up with insurers.
• Conduct performance reviews, address performance issues, recruit team members, and ensure efficient resolution of billing and insurance support tickets.
• Implement AI-driven process enhancements and ensure compliance with industry regulations, including HIPAA and payer policies.
• Act as a liaison with cross-departmental teams, ensuring smooth operations and timely reporting of performance metrics and challenges.
• Create training resources, mentor team members, and address skill gaps to maintain team proficiency.
• Handle escalated billing, verification, and authorization issues, ensuring accurate and timely resolutions.
• Other duties and projects assigned

Position Requirements

Minimum of 3+ years of experience in medical billing, insurance verification, charge posting, and / or prior authorization, with at least 1 year in a supervisory or leadership role.

Proficient in using billing systems, EHR systems, and other relevant software.

Compensation & Benefits

Diversity & Inclusivity

At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.