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Drexel UniversityPhiladelphia, PA, United States- Part-time
Medical Care Coordinator
Job no : 504580
Work type : Part-Time
Location : Other - Philadelphia, PA
Categories : Drexel University, College of Nursing and Health Professions
Job Summary
The PEI Medical Care Coordinator will, after appropriate training and demonstration of competency, perform duties and responsibilities that are associated with the maintenance of hearing aids as related to patient care provision at PEI. The coordinator's role is to perform routine tasks and duties so that audiologists are available for the more complex evaluative, diagnostic, management and treatment services that require the education and training of a licensed audiologist.
Essential Functions
- Manage inventory including incoming / outgoing hearing aids, parts, and supplies.
- Place orders for hearing aids as directed by AuD.
- Fill out paperwork and handle shipping for manufacturer orders and repairs.
- Triage hearing aids that have been dropped off and perform minor repairs as needed.
- Check on status of repairs, orders, and insurance approvals as needed.
- Assist in training students with regard to paperwork, EHR / office management system, and other office-based tasks.
- Triage patient phone calls and emails regarding HA questions or issues.
- Handle requests for batteries, wax guards, etc.
- Assist with verification of hearing aid benefits.
- Assist with answering phones and accepting deliveries at PEI front desk.
- Comply with federal, state, University and Pennsylvania Ear Institute procedures and policies.
- Other related duties as assigned.
Required Qualifications
Please review the Equivalency Chart for additional information.
Excellent communication, customer service and organizational skills
Preferred Qualifications
Physical Requirements
Location
Additional Information
This position is classified as non-exempt, grade I. Compensation for this grade ranges from $19.69 - $29.54 per hour. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.
We encourage you to explore Drexel's Professional Staff salary structure and Compensation Guidelines & Policies for more details on our compensation framework.
You can also find valuable information about our benefits in the Benefits Brochure.
Special Instructions to the Applicant
Please make sure you upload your CV / resume and cover letter when submitting your application.
A review of applicants will begin once a suitable candidate pool is identified.
Advertised : Jan 30 2025 Eastern Standard Time
Applications close : Mar 3 2025 Eastern Standard Time