Medical office Jobs in Albuquerque, NM
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Medical office • albuquerque nm
- Promoted
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AmplifonAlbuquerque, NM, US- Full-time
Job Description
Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Front Office Assistants .We are seeking passionate, driven individuals who are committed to making a difference every day. By joining Miracle-Ear, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound.
Responsibilities :
Manage the customer journey
- Support the customer intake process by setting appointment expectations and delivering a quality customer experience throughout.
- Perform effective schedule management through coordinating, screening, and confirming appointments, engaging with customers both over the phone and in-person.
- Drive customer appointments to support store performance by making outbound calls to potential and existing customers.
Support store administration and operations
Contribute to the retail sales process
All recruiting efforts are handled by our regional team out of Waco, Texas, and applications must be submitted electronically. For compliance reasons, we do not accept hard-copy applications. As a healthcare organization, we kindly ask that you do not contact or visit the local Miracle-Ear store so that our team can prioritize customer confidentiality.
Qualifications :
What We Offer :
About us :
For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we've developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
MiracleEar #OfficeManager