Part-time Medical office Jobs in Jacksonville, FL

POSITION TITLE : MEDICAL OFFICE SPECIALIST

Borland Groover is one of Florida's leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!

POSITION SUMMARY

The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice's designated electronic health record or practice management system, and requesting and collecting copays / outstanding balances at the time of check-in / check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice

ESSENTIAL JOB FUNCTIONS

• Greet patients and all other visitors to the clinic and answer any questions they may have.
• Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy.
• Verify patient benefits in Phreesia.
• Answer phone calls, direct calls to appropriate party / department, return calls, and respond to electronic health record tasks.
• Obtain required co-pays / deductibles from patients.
• Schedule appointments, tests, and other procedures with any clinic provider, regardless of location.
• Generate and print patient plans.
• Refer all patients' financial requests to the financial counselor or the business office.
• Distribute all incoming faxes and mail.
• Scan PAQ documents
• Call patients to reschedule appointments due to provider schedule changes.
• Call no-show appointments to attempt to reschedule.
• Possible travel to other office locations for coverage needs.
• This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected.
• Must follow the organization's Code of Conduct.
• Must participate in the Compliance Program Initiatives and reporting and Compliance Issues.
• Other duties assigned

ADDITIONAL RESPONSIBILITIES

COMPETENCIES

GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

Emotional Demands

Mental / Sensory Demands

BENEFITS (FULL-TIME EMPLOYEES)

IMPORTANT NOTE

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.