Remote Medical receptionist Jobs in Baltimore, MD

Job Description

Job Description

About MMS

MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating.

Our mission is to deliver high-quality service and technology solutions – rooted in strong science and decades of regulatory experience – that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide.

MMS recognizes that a talented staff is what drives our business forward. Identifying and attracting top talent and continual training to strengthen core skills are essential to its core mission. At MMS, enthusiasm, collaboration, and teamwork are fostered, knowing that a global and diverse talent pool makes the company stronger. For more information, visit  www.mmsholdings.com  or follow MMS on LinkedIn.

We are looking for a motivated leader to join our Regulatory and Medical Writing Team!

Responsibilities :

• Oversees a team of Regulatory and Medical Writers which includes being accountable for performance, team engagement, coaching and mentorship.
• Considers impact intra- and extra- depart, and responds accordingly (training, initiatives, tools, templates, etc.).
• Proficient with QC, MW tools, training, and processes; provides mentorship to others, SME; connects different areas to create efficiencies.
• Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Directs and controls the activities of a broad functional area through several department managers within the company. Oversees planning, staffing, and recommending and implementing changes to methods.
• Experienced in understanding impact of updates in related deliverables; mentors others; advises on how initiatives and training in one area can impact other areas; mentorship across managers and departments.
• Competent with managing client meetings and CRMs; provides mentorship to others; advises on how initiatives and training in one area can impact other areas; mentorship across managers.
• Proficient with managing a project from start to finish; provides mentorship to others; considers impact to dept and business need; considerations across clients and dept; mentorship across managers.
• Proficient with identifying and mitigating project risk, including assessing client gaps; provides mentorship to others; considers impact to dept and business need; considerations across clients and dept; mentorship across managers and departments.
• Adept at handling client feedback with appropriate follow-up or resolution; provides mentorship to others; considers impact to department and business need; considerations across clients and department mentorship across managers.
• Provides strategic input in Resource Management (project resourcing and utilization) as it related to potential areas of growth; training of existing colleagues, recruiting needs and changes to the organizational structure.
• Functions as a Business Lead which includes being client facing, promoting the regulatory and medical writing service line, stays in close collaboration with the commercial team on proposals, the business development team on capabilities and bid defenses, with other Business Leads cross-functionally, and the marketing team for various initiatives.

Requirements :

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