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This position is responsible for acquiring and maintaining proper documentation for all necessary medical records in a professional and confidential manner.
ESSENTIAL JOB DUTIES :
Prepares physician and clinic schedules three days in advance.
Scans, indexes, and verifies medical records.
Faxes 2nd requests on next day appointments.
Answers overflow calls and rotates through working the Release of Information desk.
Activates patients in Patient Portal, checks messages and answers patient questions.
Processes Not-In-System folder in FaxCom to be done daily.
Checks Hybrid fax throughout the day and refaxes any unsent faxes.
Adds New Referring Physicians and APP's to the Service Provider database and notifies the Billing department. Also adds electronic addresses in the portal.
Completes Outlook emails and Electronic Medical Records system (EMR) flags throughout the day.
Acquires necessary medical records and documents for patient charts by communicating via telephone, facsimile, or personal contact with other medical facilities.
Prints add-on reports at 8 : 00 a.m., 11 : 30 a.m., 1 : 30 p.m., 3 : 00 p.m. and 4 : 15 p.m. Emails Medical Records staff if report is run prior to 4 : 15 p.m.
Retrieves medical records box in Front Office and Physician's outbox in Physician's room and distributes outbox to appropriate staff.
Checks phone and online Patient Portal messages and replies to them.
Review mail, stamp and distribute to appropriate departments.
Process P2P prints out notes and indexes to patient charts.
Check Link Logic errors / DTS throughout the day and process errors. Must also communicate with appropriate manager for assistance.
Responsible for moving records in Fax Com Folders to include : MedRecords, Records Release, Referrals, and Index the To Index Folder.
Responsible to obtain / verify orders with physicians for Front Office staff.
Run Records Release report daily between all offices.
Other duties as assigned per the need of the organization and within scope of position.
Position Requirements
KNOWLEDGE, SKILLS AND ABILITIES :
Knowledge of Microsoft Office products.
Knowledge of HIPAA regulations.
Skill in prioritizing work assignments.
Skill in utilizing computer software.
Ability to maintain confidentiality and professionalism.
Ability to work effectively with others.
EDUCATION AND / OR EXPERIENCE :
Minimum of one year’s experience in a medical office or healthcare field preferably working in a medical records position.
Excellent verbal and written communication skills.
Excellent customer service skills.
Medical terminology preferred.
Experience using electronic medical record programs preferred.