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Membership director Jobs in Cambridge, MA

Last updated: 18 hours ago
Assistant Director of Membership

Assistant Director of Membership

YMCA of the USANewton, MA
We currently have positions opened at both Wells Ave and Church Street.Assists in all aspects of membership for the organization including recruitment of new members, retention of existing members ...Show moreLast updated: 30+ days ago
Field Membership Specialist (NH)

Field Membership Specialist (NH)

BJ's Wholesale ClubHome Office / Remote, MA
Remote
Full-time
The Benefits of working at BJ’s.Eligible for free BJ's Inner Circle and Supplemental membership(s) •.Generous time off programs to support busy lifestyles • . Vacation, Personal, Holiday, Sick, Bereav...Show moreLast updated: 1 day ago
  • Promoted
Managing Director / Portfolio Director / Investment Director

Managing Director / Portfolio Director / Investment Director

Hamilton Bradshaw GroupBoston, MA, United States
Full-time
Managing Director / Portfolio Manager / Investment Director.Private Equity | Professional Services | United States.Excellent Package | Equity Participation. Hamilton Bradshaw, a leading private equi...Show moreLast updated: 1 day ago
  • Promoted
Membership Assistant

Membership Assistant

Boys & Girls Clubs of BostonCharlestown, MA
Full-time
Major responsibility is to assist in the registration and renewal of all clubhouse members.Also serves as an important public relations function by meeting / greeting all who enter or telephone the c...Show moreLast updated: 18 days ago
  • Promoted
MEMBERSHIP ASSISTANT

MEMBERSHIP ASSISTANT

Boys & Girls Clubs of Boston Metro Area (BGCBMA)MA, United States
Full-time
Major responsibility is to assist in the registration and renewal of all clubhouse members.Also serves as an important public relations function by meeting / greeting all who enter or telephone the c...Show moreLast updated: 5 days ago
Membership Concierge III

Membership Concierge III

Life Time>Medford, Massachusetts, United States of America
Full-time
The Membership Concierge III delivers the highest quality customer service to all members and guests.In this role, you will actively promote Life Time to prospective members, assist with the buying...Show moreLast updated: 1 day ago
Community Membership Facilitator

Community Membership Facilitator

Open Sky Community ServicesMassachusetts
$22.07 hourly
Full-time
Description and Responsibilities.Open Sky’s Community Membership Department provides opportunities for individuals served to establish a variety of valued roles within their communities.The Communi...Show moreLast updated: 1 day ago
  • Promoted
Senior Product Manager (Membership Services & AI Solutions)

Senior Product Manager (Membership Services & AI Solutions)

WhoopBoston, MA, US
Full-time
At WHOOP, we're on a mission to unlock human performance.WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.WHOOP is seeking a Senior...Show moreLast updated: 3 days ago
Part-Time Membership Sales - DivaDance Boston

Part-Time Membership Sales - DivaDance Boston

DivaDanceBoston, Massachusetts, United States
DivaDance is the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties - with franchises across the US and in Mexico. Joining our staff is an opportunity to change...Show moreLast updated: 9 days ago
  • Promoted
CORPORATE MEMBERSHIP MANAGER, WBUR Development

CORPORATE MEMBERSHIP MANAGER, WBUR Development

Boston UniversityBoston, MA, US
Full-time
As our new Corporate Membership Manager, you will have primary responsibility for the growth, management and enhancement of WBUR's new corporate membership program. A collaborative, mission-driven, ...Show moreLast updated: 26 days ago
Membership Application Program Analyst - Member Supervision

Membership Application Program Analyst - Member Supervision

finraBoston, MA
$185,300.00 yearly
Full-time
This is an exciting opportunity to join our Membership Application Program (MAP).MAP is a vital program within Member Supervision, supporting FINRA’s overall regulatory mission of investor protecti...Show moreLast updated: 30+ days ago
  • Promoted
Senior Director / Director, Biostatistics

Senior Director / Director, Biostatistics

Barrington JamesMA, United States
We are working with a small Biotech company located in Massachusetts, seeking an experienced Director of Biostatistics to join their growing team. Lead complex clinical trials or indication correspo...Show moreLast updated: 23 days ago
  • Promoted
  • New!
Membership Coordinator

Membership Coordinator

VirtualVocationsDorchester, Massachusetts, United States
Part-time
A company is looking for a Part-time Membership Coordinator (Contractor).Key ResponsibilitiesLead communication with alumni, manage inquiries, and coordinate membership and fundraising campaignsSup...Show moreLast updated: 18 hours ago
  • Promoted
Membership Clerk

Membership Clerk

CostcoDedham, MA, United States
Full-time
Processes member sign ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability.Issues replac...Show moreLast updated: 5 days ago
Membership Manager

Membership Manager

Greentown Collaborative IncSomerville, Massachusetts, United States, 02143
$65,000.00–$76,000.00 yearly
Greentown Labs is a 501(c)(3) nonprofit accelerating climatetech innovation and commercialization by empowering entrepreneurs and enabling collaboration. As the largest climatetech startup incubator...Show moreLast updated: 8 days ago
Membership Sales Representative

Membership Sales Representative

Wash and RollMelrose, US
$45,000.00–$76,000.00 yearly
Quick Apply
Wash N' Roll is a fast growing company looking to add hard working, positive, money motivated members to our sales team in our Nashville region. The right candidates will help our company grow by se...Show moreLast updated: 30+ days ago
  • Promoted
Membership Service Lead

Membership Service Lead

The Salvation ArmyDorchester, MA, United States
$18.00 hourly
Full-time
The Salvation Army’sKrocis hiring aMembership Service Leadand offers excellent benefit package to eligible employees including : . Generous paid time off every year that includes : vacation and sick ti...Show moreLast updated: 29 days ago
Membership Sales Advisor, Boston

Membership Sales Advisor, Boston

SoulCycleBoston, MA, US
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow th...Show moreLast updated: 30+ days ago
Assistant Director of Membership

Assistant Director of Membership

YMCA of the USANewton, MA
30+ days ago
Job description

Job Description

We currently have positions opened at both Wells Ave and Church Street.

POSITION SUMMARY :

Assists in all aspects of membership for the organization including recruitment of new members, retention of existing members and assists in supervision of part-time staff.Assists in the development of plans and implementation of new procedures and methods to achieve strategic goals.Helps plan and implement member appreciation days and other retention events.

OUR CULTURE :

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger, beginning with you.

MEMBER SERVICE STATEMENT :

Members are the heart of this organization.They are the reason we exist.Members are the most important visitors we have, whether they visit by mail, phone or in person.They are not statistics and always deserve our respect.No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.

Qualifications

  • Bachelor's degree in related field preferred or equivalent combination of education and experience.
  • Two years of supervisory experience in customer service preferred.
  • Excellent personal computer skills and experience with standard business software.
  • Committing to support and further our anti-racist work as an organization. Actively works to continue to recruit and hire diverse staff and volunteers.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Able to analyze information, identify problems and trends, and solve complex problems.
  • Strong time-management skills.
  • Dynamic personality with a skill set that is able to educate and motivate the Welcome Center Staff to be passionate about their job and the WSYMCA.
  • Y-USA Team Leader Certificate preferred.

Essential Functions

Works with Director to implement membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.

  • Works with Director to recruit, hire, train, develop, schedule and direct Welcome Center personnel and volunteers as needed. Assists in reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
  • Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
  • Active support of our DEIB statement and putting into practice our commitment to equity, diversity, belonging and inclusion. Continue to research, create, recommend and implement strategies to support diversity goals of the organization.
  • Participates in the planning of the department budget and achieving monthly sales goals.
  • Ensures proper implementation of Welcome Center procedures. Reviews and updates desk procedures and communicates changes to staff. Coordinates with the business office as necessary on financial transactions.
  • Organizes membership events at the YMCA (Member Appreciation, Open Houses, etc.)and helps to coordinate registration, staffing, and promotional items for community festivals / events and represents the YMCA at these events.
  • Participates in fund-raising campaign.
  • Participates in staff meetings and / or related meetings.
  • Assists with regularly runs membership reports, including reciprocity reports, to ensure that trends are being noted and our numbers are accurately documented.
  • Motivates and energizes the Membership Staff to be Cause-driven Leaders. Leads by example. Organizes trainings including but not limited to sales, customer service, Listen First and Cause-Driven Leader.
  • Responsible for monitoring and responding to Member Comments and Suggestions.
  • Helps Membership Staff to understand the YMCA’s mission and cause.
  • Models and teaches cause-driven leadership characteristics for the Welcome Center to possess the level of customer service that is critical to the success of the WSYMCA.
  • Must be flexible and adaptable. Weekly schedule may include one weekend day and some evening or early morning hours.
  • Required Certifications

    First Aid and CPR certifications within 30 days of hire.