- Search jobs
- Cambridge, MA
- membership director
Membership director Jobs in Cambridge, MA
Assistant Director of Membership
YMCA of the USANewton, MAField Membership Specialist (NH)
BJ's Wholesale ClubHome Office / Remote, MA- Promoted
Managing Director / Portfolio Director / Investment Director
Hamilton Bradshaw GroupBoston, MA, United States- Promoted
Membership Assistant
Boys & Girls Clubs of BostonCharlestown, MA- Promoted
MEMBERSHIP ASSISTANT
Boys & Girls Clubs of Boston Metro Area (BGCBMA)MA, United StatesMembership Concierge III
Life Time>Medford, Massachusetts, United States of AmericaCommunity Membership Facilitator
Open Sky Community ServicesMassachusetts- Promoted
Senior Product Manager (Membership Services & AI Solutions)
WhoopBoston, MA, USPart-Time Membership Sales - DivaDance Boston
DivaDanceBoston, Massachusetts, United States- Promoted
CORPORATE MEMBERSHIP MANAGER, WBUR Development
Boston UniversityBoston, MA, USMembership Application Program Analyst - Member Supervision
finraBoston, MA- Promoted
Senior Director / Director, Biostatistics
Barrington JamesMA, United States- Promoted
- New!
Membership Coordinator
VirtualVocationsDorchester, Massachusetts, United States- Promoted
Membership Clerk
CostcoDedham, MA, United StatesMembership Manager
Greentown Collaborative IncSomerville, Massachusetts, United States, 02143Membership Sales Representative
Wash and RollMelrose, US- Promoted
Membership Service Lead
The Salvation ArmyDorchester, MA, United StatesMembership Sales Advisor, Boston
SoulCycleBoston, MA, USAssistant Director of Membership
YMCA of the USANewton, MAJob Description
We currently have positions opened at both Wells Ave and Church Street.
POSITION SUMMARY :
Assists in all aspects of membership for the organization including recruitment of new members, retention of existing members and assists in supervision of part-time staff.Assists in the development of plans and implementation of new procedures and methods to achieve strategic goals.Helps plan and implement member appreciation days and other retention events.
OUR CULTURE :
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger, beginning with you.
MEMBER SERVICE STATEMENT :
Members are the heart of this organization.They are the reason we exist.Members are the most important visitors we have, whether they visit by mail, phone or in person.They are not statistics and always deserve our respect.No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.
Qualifications
- Bachelor's degree in related field preferred or equivalent combination of education and experience.
- Two years of supervisory experience in customer service preferred.
- Excellent personal computer skills and experience with standard business software.
- Committing to support and further our anti-racist work as an organization. Actively works to continue to recruit and hire diverse staff and volunteers.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Able to analyze information, identify problems and trends, and solve complex problems.
- Strong time-management skills.
- Dynamic personality with a skill set that is able to educate and motivate the Welcome Center Staff to be passionate about their job and the WSYMCA.
- Y-USA Team Leader Certificate preferred.
Essential Functions
Works with Director to implement membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
Required Certifications
First Aid and CPR certifications within 30 days of hire.