Meter maid Jobs in Boston ma

Essential Functions

Meter Reading

• Plans, schedules, and supervises reading of mobile routes and special reads to ensure accurate and timely customer billing. Coordinates with other departments to provide special readings.
• Ensures achievement of annual goals and prudent control of meter reading budget.
• Will assist in the development and implementation of all customer operations policies, procedures and standards pertaining to meter reading processes and systems.
• Ensures the accuracy, integrity and security of all customer information, customer records and company equipment.
• Maintains and tracks performance via reports specific to meter reading activities.
• Initiates prompt resolution of meter reading issues that affect billing. Reviews and analyzes.
• system generated reports for meter reading problems, route status and missed reads.
• Performs and documents field inspections to monitor safety and work performance of meter readers.
• Examines and approves daily time and vehicle sheets; checks for correct completion of assigned work and to make sure proper accounting procedures are used.
• Monitors meter reading route times and implements rerouting of customer accounts to maintain compliance with established company standards and to improve efficiency.
• Coordinates investigations and resolves customer complaints regarding meter reading problems.
• Oversees accident reports and investigations to assure they are done timely, accurately and with appropriate follow up measures.
• Interviews applicants and recommends hiring or transfer. Recommends promotions, demotions, and discipline.
• Keeps Manager informed and updated on all important aspects of day-to-day activities as required.

Qualifications

Compensation and Benefits :

Worker Type : Regular

Number of Openings :