Network manager Jobs in USA

Salary : $88,187.00 - $154,327.00 Annually

Location : Durham County, NC

Job Type : Permanent Full-Time

Job Number : 24-08605 ITD 65026160

Department : Dept of Health and Human Services

Division : SEC OFFICE - INFO TECH - NC FAST

Opening Date : 02 / 24 / 2025

Closing Date : 3 / 10 / 2025 5 : 00 PM Eastern

Job Class Title : Network Manager I

Position Number : 65026160

Salary Grade : DT11

Description of Work

• REPOST - PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY IN ORDER TO BE CONSIDERED FOR THIS VACANCY.

DHHS IT Division's primary information technology services are Application Management, Project Management, Privacy and Security, Financial Management, Health Information Technology, Infrastructure and Service Management. Responsibility is broad in scope. The primary purpose of this position is to provide technical leadership and management for DHHS IT and the customer end user computing, voice, and data network. This position reports directly to the Information Technology Division, Infrastructure IT Director.

This position is responsible for the leadership and management of the NCFAST Networking and Server support staff. This position is responsible for the professional growth and development of NCFAST Network and Server Support staff including recruiting, mentoring, counseling and disciplining. This position is responsible for the day-to-day operations of the NCFAST Network Support Group including developing operational processes and procedures to ensure the allocation of resources and status reporting. This position provides planning and analysis for NCFAST on network-related issues. It is also responsible for the Server Support Group, including the operational processes and all technologies associated with this. It develops all processes and procedures related to this section. This position is a good team player and has excellent customer service and presentation skills. This position must be well versed on cloud computing as well.

About the NC Department of Health and Human Services (DHHS) :

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled and mentally ill, and helping poor North Carolinians achieve economic independence.

About The Office of NC FAST :

North Carolina Families Accessing Services through Technology (NC FAST) is a program designed to improve the way the DHHS and the 100 county departments of social services conduct business. NC FAST introduces new technological tools and business processes that will enable staff to spend less time performing administrative tasks and more time assisting families.

Compensation and Benefits :

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for benefits : https : / / oshr.nc.gov / state-employee resources / benefits.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following :

Management Preferences (if applicable) :

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov / experience-guide for detail.

an equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DHHS : https : / / www.ncdhhs.gov / .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE : Applicants will be communicated with via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work / week for participation.

I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application. (NOTE : AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements, please return to your application to finish it before submitting your application.)

Which of the following best describes your level of education & experience in I.T. or Computer Science?

Do you have experience in telecommunications network management, analysis, or design? It is required for this position.

Which of the following best describes your level of experience in your ability to plan, assign, and supervise the work of directly supervised staff?

Where did you learn about DHHS or this opportunity?

Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)

Required Question