Network support engineer Jobs in Rochester, NY

Enterprise Network Manager

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 1,400 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby's, Aunt Nellie's, READ, Seneca Farms, Green Valley, Green Giant, CherryMan, Paradise, Pennant, and Seneca labels, including Seneca snack chips. Seneca also provides vegetable products to other companies under various co-pack arrangements. Seneca Foods offers an excellent benefit package including Medical, Dental, Vision, Life insurance, 401K, Short-Term and Long-Term Disability, Paid Time Off and more! Help us make our Farm Fresh Goodness Great! Come join the Seneca Foods team.

Seneca Foods Corporation is seeking an Enterprise Network Manager to join the Information Technology department at the Corporate office in Fairport, NY. The Enterprise Network Manager is the Manager of Network Operations and Staff. In this leadership role, the ideal candidate will take initiative to work collaboratively with the team. The Enterprise Network Manager establishes positive working relationships across the organization with day-to-day management of overall network operations and management.

Essential Functions:

• Manage the development, implementation, and evaluation of complex networks to meet the organization's needs
• Day to Day Management of overall network operations: WAN, LAN, WLAN, Internet, Phone Circuits.
• Troubleshoot communication problems, monitor communications, escalate issues to 3rd Party engineering or Vendor support.
• Responsible for the Management of all overall network Infrastructure: Routers, Switches, Firewalls, Wireless, Phones, Phone systems, Phone Gateways. Hardware maintenance, hardware, escalation, engineering including vendor support.
• Manage Network Operations vendor support for Monitoring, Software & hardware support, and problem resolution.
• Responsible for network security, network Infrastructure patching, and network cyber security
• Engineering Design, support, and implementation of WAN, Firewall, Phone configuration, and Network configuration.
• Work with Onsite teams to resolve remote issues and to install upgrades at Data centers, Manufacturing plants, warehouses, and offices.
• Manage upgrade projects, maintain technical documentation, and plan continuous process improvement.
• Responsibility for Telecom and Network Level of Service. Design, Measure, Monitor Network and Phone Level of Services.
• Define and Manage IT procurement Standards for Network Services and Network Infrastructure
• Demonstrates expertise in a variety of the concepts and practices in network technologies Management of Network operations staff and/or vendors.
• Troubleshoot Telecommunication problems involving phones, routers, circuits, and networks
• Coordinate hardware upgrades and maintenance for Network systems
• Recommend future Network and Communication strategy for the company
• Implement Telecom and Network Projects
• Engineer Telecom and Network Solutions
• Day to Day Support for Overall Network Operations
• Other duties as assigned by management. On-call as needed to support Network Operations

Qualifications:

• AS or BS in Computer Science or Business Management or equivalent experience.
• Minimum of 6 10 years related experience.
• Management of technical staff
• Strong understanding of Layer 2/3 networking, routing, and switching.
• Familiarity with enterprise LAN/WAN environments and network automation.
• Strong understanding of Firewalls.
• Broad knowledge of computer science, networking, and phone systems.
• Strong analytical and problem-solving skills
• Good communication and organizational skills

This is an on-site position at our Corporate office in Fairport, NY with occasional after hours/on call. Wage range based on skills, abilities, and experience from $130k - $140k annual salary.

Seneca Foods Corporation is committed to providing equal opportunity for all, through a positive and continuing affirmative action program. No employee or applicant will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status or any other Federal or State legally protected classes. Seneca Foods Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation under the Americans with Disabilities Act (ADA), please contact us at ADA@senecafoods.com or call 585-495-4100.