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Network support specialist Jobs in Houston, TX
- Promoted
Customer Support Specialist
ARES CorporationHouston, TX, US- Promoted
Technical Support Specialist
The Phoenix GroupHouston, TX, United States- Promoted
Parent Support Specialist
Journey Through LifeHouston, TX, US- Promoted
Client Support Specialist
AEGHouston, TX, United States- Promoted
IT Support Specialist
Triden GroupHouston, TX, US- Promoted
Administrative Support Specialist
Murray ResourcesHouston, TX, United States- Promoted
Network Real Estate Specialist
Apex SystemsHouston, TX, United States- Promoted
Benefit Support Specialist
Robert HalfHouston, TX, United States- Promoted
Customer Support Specialist
TAS Realty GroupHouston, Texas, USASDWAN Network Specialist
eTeamHouston, TX- Promoted
- New!
Customer Support Specialist
Teleperformance-Turbo TaxWest University Place, TX, United States- Promoted
Administrative Support Specialist
Andy FrainHouston, TX, United States- Promoted
Application Support Specialist
CollaberaHouston, TX, United States- Promoted
CLINIC SUPPORT SPECIALIST-Clinic Support
Kelsey-Seybold ClinicHouston, TX, United States- Promoted
EndUser Support Specialist
VDart IncHouston, Texas, USA- Promoted
Parent Support Specialist
Journey Through Life PLLCHouston, TX, United States- Promoted
Behavior Support Specialist
United Way of Central New YorkHouston, TX, United States- Promoted
Administrative Support Specialist
Andy Frain ServicesHouston, TX, US- Promoted
IT Support Specialist
Nexis BuildsHouston, TX, United StatesCustomer Support Specialist
ARES CorporationHouston, TX, US- Full-time
Job Description
Job Description
The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and responsiveness.
Responsibilities :
- Monitor the on-call IT phone and email inbox to provide support
- Submit tickets based on requests and coordinate with project owners for issue resolution.
- Perform system administration on a variety of IT support resources, including account management, software configuration, data process maintenance, and other tasks.
- Maintain procedures and documentation necessary for IT processes and issue resolution.
- Review IT resource outage notices and distribute impacts to IT community.
- Maintain situational awareness of IT operations and coordinate IT activities to accommodate support schedules.
- Research and answer IT-related user questions.
- Actively participate in team projects.
- Perform all other assigned duties.
Minimum Requirements :
Preferred Requirements :
Education :
Company Benefits :
ARES offers a competitive compensation and benefit package. Full time employees may participate in :
ARES is an EEO / AA / Disability / Vets Employer and complies with E-Verify.
ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.