Noc engineer Jobs in Frisco tx
Last updated: 1 day ago
- Promoted
Network Operation Support (NOC)
HCLTechFrisco, TX, United States- Promoted
- Promoted
Barracuda Engineer
Comprehensive Resources IncPlano, TX, United States- Promoted
- Promoted
- Promoted
Firmware Engineer
Aither Systems Holdings LLCAllen, TX, USStaff NOC Core Advanced Operations Engineer
DISHPlano, Texas, United States- Promoted
Senior Electrical Engineer (Systems Engineer)
IT Automation LLCAllen, TX, US- Promoted
- Promoted
- Promoted
- Promoted
Network Security Engineer - Threat Engineer
Hispanic Technology Executive CouncilPlano, TX, United States- Promoted
- Promoted
- Promoted
- Promoted
Sr Supervisor I NOC Technical Support (Swing Shift)
Motorola SolutionsAllen, TX, United States- Promoted
SOAR Engineer (Security Engineer)
Randstad DigitalPlano, TX, United States- Promoted
Substation Engineer
Harrison Consulting SolutionsPlano, Texas, USA- Promoted
Systems Engineer
Motion RecruitmentPlano, Texas, United StatesNetwork Operation Support (NOC)
HCLTechFrisco, TX, United States30+ days ago
Job type
- Full-time
Job descriptionBachelor’s degree in computer science, Information Technology, or related field 2+ years of experience in network engineering or a related field Strong knowledge of networking protocols and technologies Excellent problem-solving and analytical skills Ability to work independently and in a team environment Strong communication and interpersonal skills Ability to prioritize tasks and manage time effectively Experience with network ticketing systems and tools Familiarity with data center operations and processes Strong knowledge of network repair processes and procedures Ability to work independently and as part of a team Familiarity with vendor communication and RMA processes
Position : Network Operation Support (NOC Analyst)
Location : Frisco, TX
Fulltime (Onsite)
Responsibilities :
- Proactive Monitoring : Utilize a suite of internal dashboards to monitor key indicators such as support ticket volumes, IT infrastructure performance, and product / sensor health metrics. Your vigilance will help identify potential issues before they impact operations.
- Communication : Maintain clear and effective communication with internal stakeholders, providing updates on ongoing incidents and their resolutions. Ensure that all relevant parties are informed of potential impacts and necessary actions.
- Documentation and Reporting : Keep detailed records of incidents, actions taken, and resolutions. Contribute to post- incident reviews and continuous improvement initiatives by providing insights and recommendations based on incident data.
- Continuous Improvement : Actively participate in the refinement of monitoring tools, processes, and protocols to enhance the effectiveness of the Digital Operations Center. Provide feedback to engineering teams on monitoring data and dashboard performance and usability.
Drive improvements in SLAs and KPIs by minimizing time to repair / restore capacity.
Technical / professional qualifications :