Office administrator Jobs in Aurora, CO

Job Description

Office Administrator

The Office Administrator is a highly visible, client-facing role that serves as the heartbeat of daily operations. This position is ideal for a proactive, detail-oriented professional who thrives in a fast-paced environment, enjoys supporting clients and families, and takes pride in keeping operations running smoothly. As a key point of contact for phone and email communications, the Office Administrator ensures exceptional service, accurate follow-up, and seamless coordination across teams. This role reports directly to the Executive Team and collaborates closely with Development, Admissions, and program leadership.

Key Responsibilities

• Serve as the primary point of contact for incoming calls from clients, families, staff, and partners
• Process emailed orders and respond to inquiries with accuracy and professionalism
• Provide attendance confirmations and availability updates to staff and instructors
• Manage and route daily phone calls efficiently and appropriately
• Monitor tracking and delivery status of training supplies and materials
• Handle shipping and mailing of packages and correspondence
• Assist with billing, invoicing, and administrative documentation
• Support business development and marketing initiatives through ad hoc administrative tasks
• Help plan and support events involving clients, families, and partners
• Maintain composure and professionalism in high-pressure or time-sensitive situations
• Actively contribute to a positive, collaborative organizational culture

Performance Indicators & Measures of Success

Expectations & Core Competencies

Employees in this role are expected to be self-directed, accountable, and committed to daily excellence in support of all stakeholders. This includes :

Position Details