Office receptionist Jobs in Rialto, CA

Medical Office Receptionist (Float)

The Floating Medical Office Receptionist at Chaparral Medical Group (CMG), an Akido partner organization, plays a vital role in delivering a seamless and compassionate patient experience across multiple clinic locations. This position provides front office and patient access support where operational needs are greatest and requires adaptability, professionalism, and a strong commitment to patient-centered care.

What you'll do :

• Provide front desk and patient access support across multiple CMG clinic locations as assigned
• Serve as a welcoming first point of contact for patients, demonstrating Akido's values of empathy, respect, and accountability
• Check patients in and out accurately, verifying demographics, insurance eligibility, and required documentation
• Schedule, reschedule, and confirm patient appointments in accordance with clinic workflows
• Manage incoming phone calls, messages, and patient portal inquiries in a timely and professional manner
• Collect copays and patient balances and process payments per CMG policy
• Ensure accurate and timely documentation within the electronic health record (EHR)
• Communicate effectively with clinical teams, providers, and leadership to support efficient clinic flow
• Assist with referrals, authorizations, and medical records requests as needed
• Maintain strict adherence to HIPAA, compliance standards, and organizational policies
• Adapt quickly to varying clinic workflows, staffing models, and patient volumes
• Provide coverage during staff absences, vacations, or periods of increased demand

Who you are :

Benefits :

Physical Demands :

Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and / or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.

Location & Specialties :

This is a full-time role based in our family of Pomona Valley region clinics. Chaparral Medical Group clinics are in Chino, Claremont, Pomona, Rancho Cucamonga, San Bernardino and Upland. On-site, MondayFriday, 8 : 00 AM 5 : 00 PM. Schedule and location flexibility required based on operational needs. This position requires traveling to and supporting multiple clinic locations in Pomona Valley. PLEASE NOTE : While you will be working at a CMG clinical site, your employer will be Akido MSO. LLC which contracts with CMG to provide staff. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.

Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.