Office receptionist Jobs in Springfield, MA

Job Title

This is a per diem position. Providence Place at Ingleside is an exceptional 55-plus active adult independent living community and retirement community located on a scenic hilltop in Holyoke, Massachusetts. We work diligently to enhance the senior independent living experience and offer a variety of programs for our residents to maintain an active lifestyle. Performs various functions of a secretarial nature including answering and routing of phone calls, sorting incoming staff / resident mail, typing and copying reports. Exhibits politeness and courtesy towards visitors : cooperation with staff; keeps confidential all matters relating to facility.

Primary Job Responsibilities And Duties : Demonstrates, promotes and integrates the THSC Mission and core values by :

• Answers all incoming phone calls by the third ring clearly and concisely identifying the facility. Routes call to proper person, paging appropriately or taking message.
• Ensures customer satisfaction by greeting and directing visitors in a polite, helpful manner. Demonstrates respect and regard for all residents, families and co-workers to ensure a professional, responsive and courteous environment.
• Sorts and directs mail and deliveries in a timely fashion to proper person or department; performs various secretarial duties.
• Maintains complete confidentiality in respect to resident and facility business.
• Maintains high standard of employee conduct in accordance with Federal, State, Local and THSC standards.
• Follows all safety, security, infection control and hazardous materials policies and procedures; performs all tasks to assure resident and personal safety and the protection of co-worker and facility property.
• Must follow emergency protocols as the first responder to safety / resident / building events as first line staff / first contact.

Required Knowledge, Skills And Abilities :

Working Conditions :

Reporting Relationships :

Our Commitment : Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.