Office secretary Jobs in Philadelphia, PA

Job Description

Job Summary

The Medical Secretary provides administrative support to healthcare professionals and departments, ensuring smooth day-to-day operations. This role involves managing communication, maintaining patient records, scheduling appointments, and handling various clerical tasks. The Medical Secretary serves as a key liaison between patients, healthcare staff, and external parties to ensure efficient and professional service delivery.

Essential Functions

• Greets and assists patients, visitors, and staff, responding to inquiries and directing them to the appropriate department or personnel.
• Schedules patient appointments, manages calendars, and coordinates meetings for medical staff.
• Maintains accurate and up-to-date medical records, ensuring proper filing, organization, and confidentiality in compliance with HIPAA and other regulatory standards.
• Handles incoming calls and correspondence, relaying messages and information in a timely and efficient manner.
• Prepares and processes medical reports, forms, and other documentation, ensuring accuracy and compliance with organizational standards.
• Assists with billing processes by gathering and verifying patient information, insurance details, and coding data as needed.
• Orders and maintains office supplies and equipment, ensuring availability for staff and efficient department operations.
• Coordinates with clinical staff to assist with patient flow, ensuring minimal delays in service.
• Supports department projects and initiatives by providing clerical assistance, data entry, and reporting as needed.
• Acts as a liaison between patients, healthcare providers, and external contacts, ensuring clear and effective communication.
• Follows up on pending medical documentation, tests, or appointments to ensure timely completion and patient care.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

Knowledge, Skills and Abilities