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Ombudsman Jobs in USA

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Last updated: 10 hours ago
Field Ombudsman (Patient Advocate)

Field Ombudsman (Patient Advocate)

Catholic CharitiesSan Jose, CA, United States
Full-time
As a member of the Long Term Care program, the primary purpose of this position is to receive, investigate and resolve of complaints made by or on behalf of residents in long term care facilities.T...Show moreLast updated: 24 days ago
Senior Investigator Child Safety Ombudsman

Senior Investigator Child Safety Ombudsman

Arizona Department of AdministrationPhoenix, New Mexico, USA
Full-time +1
ARIZONA OMBUDSMAN CITIZENS AIDE.The Arizona Ombudsman-Citizens Aide is an independent agency of the Arizona Legislature that was established to make the government more responsive to Arizona citize...Show moreLast updated: 22 days ago
  • New!
Ombudsman Program Manager (37649)

Ombudsman Program Manager (37649)

State of MontanaHelena, Montana, USA
Full-time
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at. The Montana Department of Public Health and Hu...Show moreLast updated: 10 hours ago
  • Promoted
Colorado Child Protection Ombudsman (Chief Executive Officer)

Colorado Child Protection Ombudsman (Chief Executive Officer)

Administrative Services for Independent AgenciesDenver, CO, US
Full-time
Salary : $180,000$200,300 annually.Position : Colorado Child Protection Ombudsman (Chief Executive Officer).Agency : Office of the Colorado Child Protection Ombudsman. Location : Denver, Colorado, Hybri...Show moreLast updated: 9 days ago
Community Ombudsman I

Community Ombudsman I

Catholic Charities, Diocese of JolietCrest Hill, IL, US
Full-time
Catholic Charities, Diocese of Joliet offers.We prioritize your well-being and financial security.Do you want to use your skills and talents to make a lasting difference in the world? At Catholic C...Show moreLast updated: 30+ days ago
SENIOR INVESTIGATOR CHILD SAFETY OMBUDSMAN

SENIOR INVESTIGATOR CHILD SAFETY OMBUDSMAN

Arizona Official Website of State of ArizonaPHOENIX
Full-time +1
The Arizona Ombudsman-Citizens’ Aide is looking for an experienced and highly motivated individual to join our team as a Senior Investigator Ombudsman. The Senior Investigator will handle a high cas...Show moreLast updated: 24 days ago
  • Promoted
Ombudsman

Ombudsman

MTMUnited States
Remote
Full-time
MTM's designated member advocate responsible for investigating issues and working towards resolution for all members in the assigned region in accordance with client requirements and MTM policies a...Show moreLast updated: 1 day ago
  • Promoted
Ombudsman (Austin)

Ombudsman (Austin)

Texas Workforce CommissionAustin, TX, United States
Full-time
The Texas Workforce Commission connects people with careers across the state.We are a Family-Friendly Certified Workplace offering excellent work-life balance, competitive salaries, professional de...Show moreLast updated: 5 days ago
  • Promoted
TJJD - Ombudsman II - Deputy Ombudsman - (AUS) - Hybrid Remote

TJJD - Ombudsman II - Deputy Ombudsman - (AUS) - Hybrid Remote

CAPPS, Inc.United States
Remote
Full-time +1
Complete a State of Texas Application for Employment and the following additional forms (available athttp : / / www.TJJD Employment Application Supplement (HR-003). Child Abuse Registry Check Consent Fo...Show moreLast updated: 1 day ago
  • Promoted
Ombudsman Specialist

Ombudsman Specialist

MindlanceWashington, DC, US
Full-time
Job Title : Ombudsman Specialist.Job Category : Customer Service.Top 3 / 5 Skills : customer service / communications, escalations & resolutions, appeal & grievance. Advance your career with Mindlance!.We...Show moreLast updated: 14 days ago
  • New!
Ombudsman Specialist

Ombudsman Specialist

Axelon Services CorporationPasadena, CA
Full-time
Description : The ideal candidate should have a strong background in customer service, particularly in a call center environment. The ability to adapt to a fast-paced and dynamic work environment is ...Show moreLast updated: 11 hours ago
  • Promoted
Assisted Living Ombudsman Program Volunteer

Assisted Living Ombudsman Program Volunteer

AgeSpan Volunteer OpportunitiesLawrence, MA, US
Full-time
To enhance the quality of life of assisted living residents by advocating for the residents of assigned community.Serving as a link between residents, families, staff, and others to resolve residen...Show moreLast updated: 30+ days ago
TJJD - Ombudsman II - Deputy Ombudsman - (AUS) - Hybrid Remote - 55359

TJJD - Ombudsman II - Deputy Ombudsman - (AUS) - Hybrid Remote - 55359

TEXAS JUVENILE JUSTICE DEPARTMENTAustin, Texas
Remote
Full-time +1
The Office of the Independent Ombudsman (OIO) periodically inspects the facilities and procedures of any institution or residence in which a child has been placed by TJJD, investigates complaints a...Show moreLast updated: 3 days ago
  • Promoted
Colorado Child Protection Ombudsman (Chief Executive Officer)

Colorado Child Protection Ombudsman (Chief Executive Officer)

Denver StaffingDenver, CO, US
Full-time
Colorado Child Protection Ombudsman (Chief Executive Officer).Department : Office of Colorado's Child Protection Ombudsman. Closing Date : 2 / 13 / 2026 11 : 59 PM Mountain.Primary Physical Work Address : Ra...Show moreLast updated: 2 days ago
Ombudsman Specialist

Ombudsman Specialist

AmpcusWashington, DC
Full-time
Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented Team.As the Quality Assurance Analyst in the Customer Solutions Group, you will be ...Show moreLast updated: 30+ days ago
  • Promoted
Certified Ombudsman Volunteer (COV)

Certified Ombudsman Volunteer (COV)

Office of Ombudsman for Long Term CarePipestone, MN, United States
Full-time
Make a difference in the lives of those living in Long-Term Care Facilities.The Office of Ombudsman for Long-Term Care is program of the Minnesota Board on Aging. Regional Ombudsman and Volunteers w...Show moreLast updated: 5 days ago
  • Promoted
Long Term Care Ombudsman

Long Term Care Ombudsman

Michigan Advocacy ProgramLansing, MI, US
Full-time
Salary : Salary starting at $53,000 depending on experience.POSITION : The Michigan Elder Justice Initiative (MEJI) is seeking a full-time local long term care ombudsman to work in Ingham, Eaton, and...Show moreLast updated: 3 days ago
  • Promoted
Local Long Term Care Ombudsman (Part-time)

Local Long Term Care Ombudsman (Part-time)

Michigan Long Term Care Ombudsman ProgramJackson, MI, United States
Part-time
Local Long Term Care Ombudsman (Part-time).Position : The Michigan Elder Justice Initiative (MEJI) is seeking a part-time (20 hours / week) local long term care ombudsman to work in Jackson, Hillsdale...Show moreLast updated: 4 days ago
  • Promoted
Ombudsman - Advocate for Elder Rights in Holmes County

Ombudsman - Advocate for Elder Rights in Holmes County

Direction Home Akron Canton Area Agency on Aging & DisabilitiesMillersburg, OH, United States
Full-time
Come join our team! Direction Home Akron Canton Area Agency on Aging & Disabilities is giving you an opportunity to make a difference! We’re currently looking for volunteers to join our.Long Term C...Show moreLast updated: 5 days ago
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Field Ombudsman (Patient Advocate)

Field Ombudsman (Patient Advocate)

Catholic CharitiesSan Jose, CA, United States
24 days ago
Job type
  • Full-time
Job description

POSITION SUMMARY :

As a member of the Long Term Care program, the primary purpose of this position is to receive, investigate and resolve of complaints made by or on behalf of residents in long term care facilities. The focus of this position is advocacy for institutionalized older adults and disabled adults.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Receive, investigate and resolve complaints, including elder / dependent adult abuse.
  • Conduct long term care facility site visits to personally observe problems and contact residents, their families, and others at the facilities.
  • Responsible for fulfillment of scopes of services goals for designated city contracts.
  • Document case / complaint and field activities.
  • Witness Advance Health Care Directives and Property Transfers.
  • Provide training and consultation to facility staff.
  • Assist in the development of ongoing relationships with other agencies, including state licensing, senior legal services, and other local providers.
  • Attend internal and external meetings as scheduled.
  • Other responsibilities as assigned to support specific Agency, Division or Program needs..

QUALIFICATIONS :

EDUCATION AND EXPERIENCE

  • Minimum of a Bachelor's degree in Social Services, Gerontology or Health Care (preferred), or a combination of relevant education and experience that demonstrate the ability to perform essential duties and responsibilities
  • Minimum of 2-3 years of experience in senior services, case management, health care, advocacy or related areas.
  • Familiarity with the long term care environment is desirable.
  • REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Successfully complete mandatory Office of the State Long Term Care Ombudsman 36 hour classroom based Ombudsman certification training course.
  • Successfully complete mandatory Office of the State Long Term Care Ombudsman 10 hours of internship visits with an already certified Ombudsman
  • Successfully clear DOJ and FBI background and criminal record check by the Office of the State Long Term Care Ombudsman to be eligible for certification as a Long Term Care Ombudsman by the CA Department of Aging
  • Familiarity with the process of aging, as well as the issues and concerns of older adults
  • Effective communication skills : verbal, written and presentation
  • Strong interpersonal skills
  • Excellent organization skills. This role will handle multiple projects / cases at a time and must be able to meet various deadlines for each project / case.
  • Demonstrated success at problem-solving and conflict resolution
  • Familiarity with community resources for seniors
  • Self-starter, demonstrated ability to work independently and on a team
  • Demonstrated ability to work with people of diverse backgrounds
  • Computer skills : Windows, Word, other appropriate software
  • Able to maintain high degree of confidentiality as mandated
  • Cannot have worked in a licensed Long Term Care facility in the past year in Santa Clara County.
  • PHYSICAL REQUIREMENTS

  • Ability to work at a desk, walk, and stand for extended periods of time during the workday.
  • Ability to use a computer workstation.
  • Ability to lift up to 25 lbs.
  • Ability to travel / drive within Santa Clara County due to client availability
  • OTHER REQUIREMENTS :

  • Criminal background check via livescan fingerprint
  • Must have TB test performed and submit results
  • Automobile, valid driver’s license and auto insurance per agency policy; or have access to reliable transportation
  • WORKING CONDITIONS :

  • Work will be mostly indoors / outdoors even during times of inclement weather - office, community, and long term care facilities.
  • Some work will be spent driving a vehicle on community roads to meet with clients based on their availability.
  • Can be physically demanding as the work requires going to multiple sites (i.e. office, community sites, and long term care facilities). Approximately 60-70% of the workday will be physical (walking and standing).
  • HOURS AND OTHER CONDITIONS :

  • Standard office hours are Monday through Friday, from 8 : 00 a.m. to 5 : 00 p.m.
  • This is a full-time, non-exempt position (35-40 hours per week). Some evenings and weekends may be needed due to meetings, off hours support, and client availability.
  • This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

    Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.