Talent.com

Onboarding specialist Jobs in Hialeah, FL

Create a job alert for this search

Onboarding specialist • hialeah fl

Last updated: 1 hour ago
Customer Onboarding Specialist - PracticePanther

Customer Onboarding Specialist - PracticePanther

ParadigmMiami, FL, US
Full-time
Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms.More than 50,000 lawyers across 170 countries use our products to shift the par...Show moreLast updated: 30+ days ago
Event Specialist

Event Specialist

Alphabe Insight IncMiami, Florida, USA
Full-time
We are seeking a detail-oriented and motivated.This role plays a key part in ensuring events run smoothly align with organizational standards and deliver a high-quality experience for all participa...Show moreLast updated: 3 days ago
  • Promoted
Marketing Specialist

Marketing Specialist

Coca ColaMiami Gardens, FL, USA
Full-time
Join the Coca Cola team and be part of a world-renowned company committed to sustainability, diversity, and innovation.As a Marketing Specialist, you will work with a team to develop and execute ma...Show moreLast updated: 30+ days ago
Leasing Specialist

Leasing Specialist

Robert HalfMiami, FL, US
Full-time
We are currently searching for a leasing specialist to convert inbound leads to signed contracts.This is a great role for someone motivated, with a passion for closing deals! You will be maintainin...Show moreLast updated: 3 days ago
  • Promoted
Client Onboarding Specialist

Client Onboarding Specialist

VirtualVocationsHialeah, Florida, United States
Full-time
A company is looking for a Client Onboarding and Support Specialist to ensure superior client experiences and manage onboarding processes. Key Responsibilities Provide superior client experience t...Show moreLast updated: 2 days ago
  • Promoted
Delivery Driver - Flexible Onboarding

Delivery Driver - Flexible Onboarding

DoorDashMiami, FL, United States
Full-time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 30+ days ago
  • New!
Customer & Onboarding Intern

Customer & Onboarding Intern

The Mobile-First CompanyMiami, Florida, USA
Full-time +1
About The Mobile-First Company.Most tools for small businesses werent built for real operators.They were built for employees in offices not people running a business from their phone.AI and spreads...Show moreLast updated: 1 hour ago
Institutional Compliance Onboarding Analyst - Fintech

Institutional Compliance Onboarding Analyst - Fintech

Career RenewMiami, FL, US
Full-time
Career Renew is recruiting for one of its clients an Institutional Compliance Onboarding Analyst - Fintech - this is a fully remote position for EST based candidates. Salary range : 50-65K USD yearly...Show moreLast updated: 4 days ago
Head of Customer Success & Onboarding (B2SMB)

Head of Customer Success & Onboarding (B2SMB)

SauceMiami, FL, US
Full-time
Sauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology.We’re a team t...Show moreLast updated: 30+ days ago
  • Promoted
Onboarding Consultant

Onboarding Consultant

WatscoMiami, FL, US
Full-time
Onboarding Consultant / Implementation Consultant.Watsco Ventures is a division of Watsco, Inc, the largest distributor of heating, ventilation, air conditioning and refrigeration (HVAC / R) equipment,...Show moreLast updated: 9 days ago
Onboarding Administrator NCLA

Onboarding Administrator NCLA

Norwegian Cruise Line HoldingsMiami, FL
Full-time
The role assists and guides all shipboard candidates through the initial documentation process required for onboard employment. This role ensures compliance with US Coast Guard and Company policies ...Show moreLast updated: 30+ days ago
Efficient Office Assistant : Admin & Onboarding Support

Efficient Office Assistant : Admin & Onboarding Support

Circle 3 Services IncDoral, FL, United States
Full-time
A leading office management firm in Miami, FL is seeking a dependable Office Assistant to support daily operations.This role includes managing correspondence, assisting clients, and maintaining off...Show moreLast updated: 13 days ago
Head of Operations, Nationwide Onboarding, Quality and Field Operations

Head of Operations, Nationwide Onboarding, Quality and Field Operations

BelongMiami, FL, US
Full-time
We believe in a world where homes are owned by regular people, not corporations.Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners t...Show moreLast updated: 30+ days ago
  • Promoted
Sr. Product Manager, Onboarding

Sr. Product Manager, Onboarding

KrakenMiami, FL, US
Full-time
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company roote...Show moreLast updated: 12 days ago
Onboarding & Engagement Analyst

Onboarding & Engagement Analyst

Built In One LLCMiami, Florida, United States
Full-time
Onboarding & Engagement Analyst.Operations & Supply Management.Built In One is a revolutionary technology startup on a mission to unify, simplify, and build the future of the gig economy.We...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Specialist

Delivery Specialist

O'Reilly AutomotiveHialeah, FL, US
Full-time
The Delivery Specialist will maintain and operate store vehicles to deliver parts and / or products to professional customers in a safe and efficient manner. This position will also collect money on C...Show moreLast updated: 30+ days ago
Client Onboarding Supervisor

Client Onboarding Supervisor

TMF GroupFlorida
Full-time
Nunca solicitamos por un pago como parte de nuestro proceso de selección y siempre contactamos a los candidatos a través de nuestras cuentas y plataformas corporativas. Si se le solicita un pago, es...Show moreLast updated: 30+ days ago
Implementation & Onboarding Project Manager

Implementation & Onboarding Project Manager

BlockMiami, Florida, USA
Full-time
Global Seller Onboarding Specialists.US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry kn...Show moreLast updated: 12 days ago
Onboarding Project Manager - Acute Care

Onboarding Project Manager - Acute Care

TenOneTenDoral, FL, United States
Full-time
As an Onboarding Project Manager, youll be at the heart of Regards mission, leading customers through seamless implementations that drive rapid adoption and measurable impact.You will partner close...Show moreLast updated: 13 days ago
People also ask
The cities near Hialeah, FL that boast the highest number of onboarding specialist jobs are:
Customer Onboarding Specialist - PracticePanther

Customer Onboarding Specialist - PracticePanther

ParadigmMiami, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Paradigm

Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.

What is the role?

As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests.

In this role, you will :

  • Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients.
  • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day.
  • Be responsible for the management of a portfolio of clients to foster long-term business relationships.
  • Respond to customer support inquiries as quickly and accurately as possible via chat or phone.
  • Work collaboratively with other departments to resolve issues and deliver great customer experiences.
  • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts.
  • Create, own, and execute onboardings for new and existing clients.
  • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience.
  • Improve client satisfaction and retention.
  • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers.
  • Perform other duties as assigned.

Qualifications

  • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment
  • Project management skills
  • Experience leading initiatives and succeeding in a team environment
  • High-growth or early-stage startup experience is preferred
  • Knowledge in the legal industry advantageous
  • Who is the ideal candidate?

  • Must be patient, empathetic, and have great communication skills
  • Self-started and resourceful
  • Data driven
  • Strong interpersonal skills to work collaboratively with different departments
  • Comfortable with technology and learning new software
  • Ability to handle escalated customer issues
  • Self-motivated, diligent, and can inspire others
  • Excellent verbal and written communication skills
  • Organized, detail oriented, and able to manage multiple tasks
  • Must be personable and enjoy working in a client-facing role
  • Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical
  • Benefits / Perks

  • Competitive salary
  • Paid vacation + sick and parental leave
  • Remote working flexibility
  • Budget for home office improvements
  • Company culture that encourages work / life balance
  • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants
  • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!