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Onboarding specialist Jobs in Hialeah, FL
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Onboarding specialist • hialeah fl
Customer Onboarding Specialist - PracticePanther
ParadigmMiami, FL, USEvent Specialist
Alphabe Insight IncMiami, Florida, USA- Promoted
Marketing Specialist
Coca ColaMiami Gardens, FL, USALeasing Specialist
Robert HalfMiami, FL, US- Promoted
Client Onboarding Specialist
VirtualVocationsHialeah, Florida, United States- Promoted
Delivery Driver - Flexible Onboarding
DoorDashMiami, FL, United States- New!
Customer & Onboarding Intern
The Mobile-First CompanyMiami, Florida, USAInstitutional Compliance Onboarding Analyst - Fintech
Career RenewMiami, FL, USHead of Customer Success & Onboarding (B2SMB)
SauceMiami, FL, US- Promoted
Onboarding Consultant
WatscoMiami, FL, USOnboarding Administrator NCLA
Norwegian Cruise Line HoldingsMiami, FLEfficient Office Assistant : Admin & Onboarding Support
Circle 3 Services IncDoral, FL, United StatesHead of Operations, Nationwide Onboarding, Quality and Field Operations
BelongMiami, FL, US- Promoted
Sr. Product Manager, Onboarding
KrakenMiami, FL, USOnboarding & Engagement Analyst
Built In One LLCMiami, Florida, United States- Promoted
Delivery Specialist
O'Reilly AutomotiveHialeah, FL, USClient Onboarding Supervisor
TMF GroupFloridaImplementation & Onboarding Project Manager
BlockMiami, Florida, USAOnboarding Project Manager - Acute Care
TenOneTenDoral, FL, United States- truck driving (from $ 31,200 to $ 232,145 year)
- process engineer (from $ 85,000 to $ 206,000 year)
- independent contractor (from $ 29,250 to $ 197,600 year)
- cable installation technician (from $ 31,239 to $ 195,000 year)
- veterinarian (from $ 142,500 to $ 180,000 year)
- engineering (from $ 82,500 to $ 172,100 year)
- administrative director (from $ 39,000 to $ 170,235 year)
- product owner (from $ 110,000 to $ 160,000 year)
- freelance (from $ 36,075 to $ 159,250 year)
- software engineer (from $ 110,000 to $ 155,375 year)
The average salary range is between $ 39,702 and $ 73,513 year , with the average salary hovering around $ 48,790 year .
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Customer Onboarding Specialist - PracticePanther
ParadigmMiami, FL, US- Full-time
Job Description
Job Description
About Paradigm
Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.
What is the role?
As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests.
In this role, you will :
- Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients.
- Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day.
- Be responsible for the management of a portfolio of clients to foster long-term business relationships.
- Respond to customer support inquiries as quickly and accurately as possible via chat or phone.
- Work collaboratively with other departments to resolve issues and deliver great customer experiences.
- Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts.
- Create, own, and execute onboardings for new and existing clients.
- Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience.
- Improve client satisfaction and retention.
- Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers.
- Perform other duties as assigned.
Qualifications
Who is the ideal candidate?
Benefits / Perks