Onboarding specialist Jobs in Lynn, MA

POSITION SUMMARY :

Oversees the best practice model to ensure a smooth, welcoming transition and integration of FPF providers into the BMC Community. Under the supervision of the Credentialing Operations Manager, leads the coordination of the onboarding of new FPF billing providers at the time of hire and the offboarding of FPF billing providers at the time of departure. Executes and facilitates tasks related to onboarding and gathering and disseminating of information to appropriate administrative stakeholders to ensure a timely start of clinical duties for new FPF Billing Providers. Executes and facilitates tasks to ensure appropriate actions are performed at the time of FPF provider departure facilitating exceptional quality of patient care without exception. Onboarder / Offboarder Specialist verifies data obtained from the provider and internal and external parties is documented in the computer software systems, provides information to requesting departments, hospitals, agencies; develops and implements new systems and procedures, as necessary. Plans, coordinates, delegates and performs administrative activities for the Medical Affairs and Payer Enrollment Departments.

ESSENTIAL RESPONSIBILITIES / DUTIES :

Requires impeccable professional conduct and customer service skills. Exhibits a professional, welcoming, positive impression of Boston Medical Center to internal, external clients and providers. Ensures applications for licensing (including Massachusetts Controlled Substance and DEA), credentialing and payer enrollment are completed and submitted by the new provider. Responsible for tracking status of new provider's application and working collaboratively with Medical Affairs and Payer Enrollment. Collaborates with various internal stakeholders and external stakeholders to obtain all required information necessary to complete provider's file. Communicates with new provider, departmental management, directors and internal departments regarding status and completion of data. Verifies key tasks are performed timely in relation to providers clinical start date and termination date. In coordination with Medical Affairs and Payer Enrollment, communicates known or anticipated delays in the new FPF billing providers start date. Provides status of new provider onboarding and provider termination at regularly scheduled intervals or upon request

Onboarding Responsibilities :

• Verifies key tasks required prior to start of clinical duties are completed timely and the provider is ready to bill by performing directly, delegating or confirming other key stakeholders have completed the tasks required.
• Ensures all pre-employment requirements are met, including but not limited to, pre-employment paperwork, FPF salary letter and agreement (when applicable), physical exam, Boston University human resource paperwork.
• Eliminate repetition in data and signature requests to provider, whenever possible.
• Responsible for performing the following tasks; maintains Morrisey system as the source of truth for all applicants, active and terminated FPF Billing Providers, ensures data provided by various sources and copies of FPF Salary Letter and Agreement are maintained in the Morrisey system and verify faculty appointment packet is completed timely.

Offboarding Responsibilities :

Other Responsibilities :

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KNOWLEDGE AND SKILLS :

Equal Opportunity Employer / Disabled / Veterans