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Onboarding specialist • sunnyvale ca

Last updated: 2 hours ago
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INFRASTRUCTURE PROGRAM SPECIALIST, ONBOARDING AND DEVELOPMENT

INFRASTRUCTURE PROGRAM SPECIALIST, ONBOARDING AND DEVELOPMENT

MetaMenlo Park, CA, United States
Full-time
Infrastructure Program Specialist, Onboarding and Development.Infrastructure Program Specialist, Onboarding and Development. Infrastructure Program Specialist, Onboarding and Development.Infrastruct...Show moreLast updated: 1 day ago
  • Promoted
FRONTEND ENGINEER - ONBOARDING

FRONTEND ENGINEER - ONBOARDING

NEARPalo Alto, CA, United States
Full-time
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.Since our foun...Show moreLast updated: 30+ days ago
Product Manager, Merchant Onboarding Experience - Global Payment

Product Manager, Merchant Onboarding Experience - Global Payment

ByteDanceSan Jose
Full-time
ResponsibilitiesFounded in 2012, ByteDance's mission is to inspire creativity and enrich life.With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms spe...Show moreLast updated: 30+ days ago
Attorney Recruiting Onboarding Coordinator

Attorney Recruiting Onboarding Coordinator

Wilson Sonsini Goodrich & RosatiSan Jose, CA, United States
Full-time
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.We represent companies at every stage of development, from entrepreneurial start-ups...Show moreLast updated: 16 days ago
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Experience Design Vice President Domain Services Onboarding

Experience Design Vice President Domain Services Onboarding

JPMorgan Chase & Co.Palo Alto, CA, US
Full-time
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.As an Experience Design Vice President in the Commercial & Investment Bank Domain S...Show moreLast updated: 16 hours ago
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Director, Sales and Solution Engineering Onboarding

Director, Sales and Solution Engineering Onboarding

SnowflakeMenlo Park, California, United States
Full-time
Snowflake is seeking an experienced and dynamic.Director of Sales and Solution Engineering Onboarding.Reporting directly to the VP of Sales Enablement, you'll play a critical role in rapidly enabli...Show moreLast updated: 2 hours ago
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ENROLLMENT SPECIALIST (TALENT ENGAGEMENT SPECIALIST)

ENROLLMENT SPECIALIST (TALENT ENGAGEMENT SPECIALIST)

Equus Workforce SolutionsSan Jose, CA, United States
Full-time
Get AI-powered advice on this job and more exclusive features.We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand indust...Show moreLast updated: 30+ days ago
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SOFTWARE ENGINEER - ONBOARDING

SOFTWARE ENGINEER - ONBOARDING

BitGoPalo Alto, CA, United States
Full-time
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.Since our foun...Show moreLast updated: 30+ days ago
  • Promoted
FRONTEND ENGINEER - ONBOARDING PALO ALTO, CALIFORNIA, UNITED STATES

FRONTEND ENGINEER - ONBOARDING PALO ALTO, CALIFORNIA, UNITED STATES

BitGo Inc.Palo Alto, CA, United States
Full-time
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.Since our foun...Show moreLast updated: 30+ days ago
Experience Design Vice President Domain Services Onboarding

Experience Design Vice President Domain Services Onboarding

JPMorgan Chase Bank, N.A.Palo Alto, US
Full-time
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.As an Experience Design Vice President in the Commercial & Investment Bank Domain S...Show moreLast updated: 5 days ago
Sr. Product Manager, Seller Onboarding

Sr. Product Manager, Seller Onboarding

0010 eBay Inc.San Jose
Full-time
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show moreLast updated: 30+ days ago
  • New!
Experience Design Vice President Domain Services Onboarding

Experience Design Vice President Domain Services Onboarding

JPMorganChasePalo Alto, California, USA
Full-time
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.As an Experience Design Vice President in the Commercial & Investment Bank.Domain S...Show moreLast updated: 19 hours ago
  • Promoted
PAYROLL SPECIALIST

PAYROLL SPECIALIST

Prime ElectricSan Jose, CA, United States
Full-time
Under general supervision, performs a variety of routine to moderately complex payroll tasks and assists with special assignments and projects related to the company’s payroll operations.Process un...Show moreLast updated: 30+ days ago
  • Promoted
Onboarding Specialist

Onboarding Specialist

VirtualVocationsSan Jose, California, United States
Full-time
A company is looking for an Onboarding Specialist.Key Responsibilities Onboard and implement new operators while optimizing their success Facilitate training sessions on the PeekPro product suit...Show moreLast updated: 20 days ago
  • Promoted
RISK OPERATIONS ANALYST (RISK ONBOARDING TEAM)

RISK OPERATIONS ANALYST (RISK ONBOARDING TEAM)

MDA EdgeSan Jose, CA, United States
Full-time
As a Risk Operations Analyst, you will review new and existing accounts for potentially fraudulent activity while ensuring compliance with risk and regulatory requirements.Your role includes verify...Show moreLast updated: 5 days ago
Participant Onboarding and Education Consultant (Remote)

Participant Onboarding and Education Consultant (Remote)

ManulifeRemote, CA
Remote
Full-time
This role is remote and can be based anywhere in the US.Take this opportunity to join the growing Integrated Education Solutions (IES) team. Be part of the onboarding process which keys on the deliv...Show moreLast updated: 30+ days ago
Product Manager, Data & Onboarding (Ads)

Product Manager, Data & Onboarding (Ads)

NetflixSan Jose, CA, United States
Full-time
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languag...Show moreLast updated: 16 days ago
  • Promoted
Culinary Specialist

Culinary Specialist

US ArmyStanford, CA, United States
Part-time +1
We are in search of aspiring culinary enthusiasts eager to acquire the essential skills needed for success across various culinary domains. In this role, you will be equipped with the expertise to n...Show moreLast updated: 24 days ago
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INFRASTRUCTURE PROGRAM SPECIALIST, ONBOARDING AND DEVELOPMENT

INFRASTRUCTURE PROGRAM SPECIALIST, ONBOARDING AND DEVELOPMENT

MetaMenlo Park, CA, United States
1 day ago
Job type
  • Full-time
Job description

Infrastructure Program Specialist, Onboarding and Development

Join to apply for the Infrastructure Program Specialist, Onboarding and Development role at Meta

Infrastructure Program Specialist, Onboarding and Development

Join to apply for the Infrastructure Program Specialist, Onboarding and Development role at Meta

This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

116,000.00 / yr - $166,000.00 / yr

Meta is seeking a Program Specialist focused on employee onboarding and development to join our Infrastructure Foundation (“Infra FDN”) team. The Program Specialist will be responsible for facilitating and managing our business processes related to enhancing and sustaining our new employee onboarding program for Infra FDN, identifying gaps in employee development training curriculum and working with other team members in closing those gaps. This role will also support the team by identifying key process metrics and improvement opportunities to develop people and teams within Infra FDN, working closely with FDN Leads as well as our cross-functional partners.The Program Specialist will work effectively with cross-functional partners, leveraging what already exists, adapting where appropriate for Infra FDN needs, and incorporating pillar-specific unique situations. Moreover, the Program Specialist will demonstrate strategic thinking by creating a multi-year plan for onboarding and development that builds on what already exists while considering the planned scale and complexity of our organization for the next 5 years. The candidate will need to be forward thinking, anticipating future needs and growth trends, and sequencing work based on the maturity and priorities of the broader organization.

Infrastructure Program Specialist, Onboarding and Development Responsibilities :

  • Be the primary owner of the Infra Foundation onboarding modules for new / transferring employees, ensuring they are complete and current.
  • Continually work to improve the modules by seeking data-informed feedback on timeliness and effectiveness in helping the new employee be successful in their role.
  • Build out a rolling 3-year strategy to improve Infra FDN’s onboarding process that leads to new and transferring employees making impact quickly and in line with Infra FDN’s goals and objectives.
  • Track all new / transferred Infra FDN employees’ onboarding progress so that we can drive consistency of experience and have a baseline from which to improve on.
  • Partner with HRBP stakeholders to implement and program manage Manager onboarding and development programs, inclusive of new-to-Meta training as well as newly promoted people managers.
  • Establish best practices for managers and team members to welcome new employees. Track if these practices are working as intended and continually adjust to make them better.
  • Create and update frequently reviewed wikis, and other data locations, that help new hires with all the common questions to ensure sustainability in our onboarding process.
  • Determine the clearest and most logical way to present information for greatest reader comprehension.
  • Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
  • Review and, or copyedit content developed by other members of the team.
  • Lead improvement efforts that drive consistency in how we describe the work across Infra FDN using common terminology.
  • Work with others across Infra FDN to ensure their content is updated and reviewed for relevance on a regular basis.
  • Build relationships and gain consensus with key stakeholders while focusing on executing timely solutions.
  • Identify development gaps when an employee is in the first year in the role and then work with cross-functional partners to build out content to address those gaps. Work to incorporate these findings in the rolling strategy.
  • Mitigate risks by managing dependencies across multiple pillars, teams, and locations. Clearly communicate dependencies and manage / track exceptions.
  • Provide regular updates to leadership and key stakeholders on KPIs, improvements, and risks.
  • Gather business and technical requirements across teams, think broadly and strategically about initiatives on a global basis, use data collection and analysis to drive decisions, and work with stakeholders to operationalize onboarding practices, curriculum, and development
  • Prioritize for positive impact, and stay organized and structured, synthesizing available data into information that is readily actioned and communicated.

Minimum Qualifications :

  • 5+ years of operational experience working in a similar business function.
  • Proven technical documentation and copyediting skills that make materials easier to understand.
  • Well organized with information, documentation, and workflows. Experienced in structuring information so that others can quickly find what is needed.
  • Highly organized in communication, demonstrated experience in keeping information structured in a manner that allows others to quickly understand content and message.
  • Experienced in using Excel, Word, G-Suite applications.
  • Experience communicating key insights and business recommendations to non-technical audiences and working with technical management teams to help develop processes and solutions.
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
  • Experience capturing complex concepts and communicating them to stakeholders effectively.
  • Preferred Qualifications :

  • Experience documenting business requirements to drive the development of new programs, experiences, and tools.
  • Program and project management experience.
  • Bachelors degree in human resource management, organizational design, learning and development or similar field aligned with the job responsibilities.
  • About Meta :

    Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

    116,000 / year to $166,000 / year + bonus + equity + benefits

    Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

    Seniority level

    Seniority level

    Not Applicable

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Technology, Information and Internet

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