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KB HomeUSA, Idaho, Boise- Full-time
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more .
Ready to take your Internet Skills and turn them into a strong career? Then the KB Home sales team is the place for you!
The Home Finding Specialist (HFS) will coordinate and handle sales leads generated from the internet and telephone inquiries. Will facilitate a customer inquiry through preliminary product identification and financial pre-qualification, and then schedule direct appointments with community sales representatives. On occasion, will provide extra community sales coverage for sales representatives on approved absences or assist with special events such as Grand Openings.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Internet & Telephone Lead Responses :
- Respond quickly, accurately, and persuasively to all telephone and electronic leads (email, social media, Live Chat) from various sources such as Corporate DCT and the C3 Bucket. The goal is to respond to all leads within 8 hours or less, but not longer than 24 hours.
- Provides consistent follow-up with all lead activities recorded at the 24 hour, 3 days, and 30-day milestones.
Pre-Qualification & Appointments :
Data Tracking :
External Events :
Community Coverage :
EDUCATION / EXPERIENCE / MINIMUM REQUIREMENTS :
Education / Certifications / Licenses :
Experience :
Knowledge, Skills & Abilities :
Work Requirements :
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
This position is being recruited by ManpowerGroup Talent Solutions RPO, on behalf of KB Home. Qualified candidates are encouraged to apply.