Remote Online Jobs in Scottsdale, AZ
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Online • scottsdale az
Online Reputation Manager
Independence Home Loans LLCScottsdale, AZ, USOnline Representative
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Online Opinion Analyst (Hiring Immediately)
Maxion ResearchMesa, Arizona, USOnline Reputation Manager
Independence Home Loans LLCScottsdale, AZ, US- Full-time
Job Description
Job Description
Description : About Us
Independence Home Loans is one of the fastest-growing mortgage companies in the country – built on speed, service, and a championship-level culture. Every client experience matters. Every review counts. We’re looking for a proactive, data-driven Online Reputation Manager to take charge of how the world sees Independence Home Loans.
What You’ll Do
You’ll be the voice behind the stars ? – managing how Independence Home Loans shows up across Google My Business, Yelp, BBB, and Facebook , while creating positive visibility through PR initiatives and a Customer Satisfaction Survey Program for every closed loan.
Key Responsibilities :
- Monitor and respond to reviews on Google, Yelp, BBB, and Facebook.
- Create strategies to increase 5-star reviews and brand sentiment.
- Launch and manage a post-closing Customer Satisfaction Survey program.
- Analyze feedback to improve client experience and drive public reviews.
- Collaborate with Marketing, Compliance, and Operations to ensure consistent messaging and compliant responses.
- Deliver monthly reports on sentiment, review volume, and survey results.
What We’re Looking For
Why Independence Home Loans?
Requirements :