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Product Marketing Manager for Marketing Finance on the Hardware Team

The Marketing team at OpenAI contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.

As a Product Marketing Manager for Marketing Finance on the Hardware team, you will help shape the commercial strategy for bringing OpenAI's hardware products to market. This role sits at the intersection of product marketing, finance, pricing, supply, distribution, and launch planning. You will help define how our products are priced, packaged, forecasted, distributed, and commercially supported across launch and lifecycle moments.

This role calls for a highly analytical and operational product marketer who can turn ambiguity into clear business recommendations. You will partner closely with Product, Finance, Operations, Supply Chain, Sales, Legal, Integrated Marketing, and Customer Support to ensure our go-to-market plans are commercially sound, operationally feasible, and grounded in customer and market insight.

This role reports into the Head of Product Marketing, Hardware, and offers a unique opportunity to help build the commercial foundation for a new category of AI-powered devices.

In this role, you will:

• Lead pricing workstreams for OpenAI's hardware products, partnering closely with Finance, Operations, and GTM teams.
• Develop commercial models that inform launch strategy, revenue expectations, margin considerations, and long-term product lifecycle planning.
• Partner with Supply Chain, Operations, and Finance on demand planning, supply constraints, inventory considerations, and launch readiness.
• Help define distribution strategy across direct, retail, enterprise, partner, or other emerging channels.
• Translate market, customer, competitive, and cost inputs into clear pricing and go-to-market recommendations.
• Support launch planning across pricing, availability, regional rollout, sales motions, customer support, and post-purchase experience.
• Build decision-making frameworks for promotions, bundles, financing, tradeoffs, and lifecycle pricing changes.
• Collaborate with Integrated Marketing and Comms to ensure pricing, packaging, and availability messages are clear and customer-friendly.
• Track launch and post-launch business performance, identifying opportunities to improve adoption, conversion, revenue, margin, and customer experience.
• Serve as a connective tissue between marketing, finance, product, and operations to ensure commercial decisions are aligned and well-executed.

You might thrive in this role if you:

• Have 10+ years of experience in product marketing, marketing finance, commercial strategy, business operations, pricing strategy, or related go-to-market roles.
• Have experience bringing consumer hardware, devices, subscriptions, platforms, or other complex products to market.
• Are strong analytically and can build clear recommendations from imperfect data, financial models, customer insight, and business constraints.
• Understand pricing, packaging, revenue modeling, margin dynamics, demand planning, and distribution tradeoffs.
• Can operate across strategic and operational details, from executive-level commercial recommendations to launch execution checklists.
• Are an excellent cross-functional partner who can work closely with Product, Finance, Operations, Supply Chain, Legal, Sales, Support, and Marketing.
• Communicate clearly and can make complex commercial decisions understandable to both business and creative audiences.
• Are comfortable working in a fast-moving, ambiguous environment where the product, category, business model, and operating model are being built in parallel.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.