Operations analyst Jobs in Memphis, TN

About Restaurant Brands International :

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Position Overview :

The position is responsible for developing / training all restaurant managers and all managers in training in the assigned market. Works to maintain training certified restaurants and ensures that employees receive proper tools to aid in their development. Conducts onsite visits in the field and provides coaching and personal instruction to improve areas of opportunity in the restaurants. Conducts classroom based training. Works to understand how to analyze multiple business metrics and put it into action plans to improve the restaurants. Responsible for improving overall guest satisfaction, speed of service, cleanliness, friendliness, in addition to other operations related performance metrics. Allocates work as a team leader; may check on completion / quality.

Responsibilities :

• Responsible for maintaining a certain number of certified training stores
• Responsible for creating a training curriculum for restaurant managers as defined by a series of core competencies
• Responsible for delivering consistent reports that track Popeyes Academy completion and OSAT metrics
• Responsible for updating and rolling out training seminars and presentations to field employees
• Responsible for giving coaching and feedback to restaurant management

Essential Duties :

Qualifications & Skills :

popeyes