DKMRBH Inc.Mechanicsville, VA, United States of America
Remote
Part-time
There IS available parking at this facility for contractors at no cost.Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activiti...Show moreLast updated: 30+ days ago
Senior Analyst, Finance Operations - Pricing Support
ConnexFMVirginia
$56,200.00–$80,400.00 yearly
Research customer and item related inquiries.Facilitate small to intermediate projects.Root cause and inventive thinking.
Develop strong working relationships with internal and external stakeholders...Show moreLast updated: 30+ days ago
Business Analyst - Commercial and Risk Managed Operations
Markel Service Inc.Highwoods,Richmond VA
Full-time
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp...Show moreLast updated: 6 days ago
Business Process Analyst - Water and Gas Operations
Mavensoft Technologies, LLC.Richmond, Virginia, USA
Business Process Analyst - Water and Gas Operations.Duration : 16-18 months (contract-only).Location : Richmond, Virginia (Onsite).
Public utility, Business experience in utility.We are seeking a Wate...Show moreLast updated: 30+ days ago
Allianz Global Corporate & SpecialtyRichmond, Virginia, United States
Permanent
Senior Financial Analyst – Operations Steering and Controlling.Lines of Business (LOBs) in the U.As a key financial advisor to Operations management, you'll drive strategic financial planning, fore...Show moreLast updated: 30+ days ago
Promoted
Senior Analyst, Strategy & Operations
EABRichmond, VA, US
$70,000.00–$86,500.00 yearly
Full-time
At EAB, our mission is to make education smarter and our communities stronger.We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class...Show moreLast updated: 2 days ago
Promoted
Business Process Analyst - Water and Gas Operations
Mavensoft TechnologiesRichmond, VA, United States
Full-time
Business Process Analyst - Water and Gas Operations.Duration : 16-18 months (contract-only).Location : Richmond, Virginia (Onsite).
Public utility, Business experience in utility.We are seeking a Wate...Show moreLast updated: 30+ days ago
Senior Asset Management Analyst-Operations
Dominion EnergyRICHMOND, VA, US
The Asset Management Senior Analyst role supports the operations and / or the investment functions of Dominion's Asset Management Group overseeing more than $20 billion in assets, including the Defin...Show moreLast updated: 30+ days ago
Business Analyst Intern- Health Operations Support and Stabilization
MaximusRichmond, US
$25.00 hourly
Full-time
Description & Requirements The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational profession...Show moreLast updated: 7 days ago
Promoted
Senior Tax Analyst - Core Operations
Capital GroupRichmond, VA, United States
$102,644.00–$164,230.00 yearly
I can succeed as a Senior Tax Analyst - Core Operations at Capital Group.As a Senior Tax Analyst - Core Operations, you'll join a team focused on tax fund accounting and distribution planning for t...Show moreLast updated: 30+ days ago
Underwriting Services Analyst, Operations
BerkleySuite, Lake Brook , VA, Glen Allen
Berkley Company, is a wholesale-dedicated excess and surplus lines commercial insurance carrier.We specialize in underwriting difficult-to-place moderate to high-risk commercial business looking fo...Show moreLast updated: 30+ days ago
Promoted
Nuclear Operations
US NavyRichmond, Virginia, US
Full-time
About Nuclear technicians, power plant operators and subsystems specialists are responsible for keeping vital Naval submarines and aircraft carriers running.
These highly trained, hands-on professio...Show moreLast updated: 4 days ago
Operations Manager
CVS HealthRichmond, VA, US
$17.00–$25.50 hourly
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
IT Security Operations Analyst
Cynet SystemsRichmond, VA
Continuously monitor security events and alerts from Client (SIEM), IDS / IPS, endpoint detection and response (EDR), and other security tools.
Prioritize and triage security events based on severity,...Show moreLast updated: 30+ days ago
Sales Strategy & Operations Analyst, Homes.com
CoStar GroupSemmes, Richmond
Full-time
Sales Strategy & Operations Analyst, Homes.CoStar Group (NASDAQ : CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.Include...Show moreLast updated: 30+ days ago
Senior Financial Analyst, Operations Steering & Controlling.Senior Financial Analyst – Operations Steering and Controlling.
Lines of Business (LOBs) in the U.As a key financial advisor to Operations...Show moreLast updated: 30+ days ago
Operations Support Analyst
Cook SystemsMechanicsville, VA, United States of America
Part-time
Essential Job Functions : Able to Identify, research, and resolve technical and procedural issues.Respond to telephone calls, emails, tickets, and personnel requests for technical support.Documen...Show moreLast updated: 30+ days ago
Payroll Operations Delivery Analyst
AlightVirginia, United States
$70,800.00 yearly
Your candidacy is currently being considered for a requisition for an Alight Inc group company.As you may be aware, Alight has announced intent to divest its Payroll & Professional Services busines...Show moreLast updated: 30+ days ago
Senior Operations Finance Analyst
Thermo Fisher ScientificRichmond, Virginia, United States of America
Full-time
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life - enabling our customers to make the ...Show moreLast updated: 30+ days ago
DKMRBH Inc.Mechanicsville, VA, United States of America
30+ days ago
Job type
Part-time
Remote
Job description
There IS available parking at this facility for contractors at no cost.Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities.Initial schedule will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts / rotations. UPDATED INFO : The primary hours will be 8AM to 5PM with night / weekend hours through a rotation. This role has a flexible hybrid schedule following ABC's policy of in the office in Mechanicsville, VA, three days in office, two days remote. Subject to change at any time.Candidates must follow ABC's policies and protocols. Essential Job Functions : Able to Identify, research, and resolve technical and procedural issues.Respond to telephone calls, emails, tickets, and personnel requests for technical support.Documents, tracks, and monitors issues / tickets to ensure a timely resolution.Escalate unresolved issues / ticket to Tier II / III support.Must read and comprehend technical procedures and Standard Operating Procedures (SOPs).Communicate accurate and useful status updates.Manage and report time spent on all work activities.Must be able to work in a team environment.Must be customer service focused.Work independently and proactively with minimal supervision / direction.Flexible and able to adapt to a rapidly changing environment.Must be able to work flexible shift schedules, to include nights, weekends, and some holidays. MINIMUM QUALIFICATIONS AND TECHNICAL SKILLS Technical problem resolution, judgment, and decision-making skills.Strong analytical, interpersonal, and written / verbal communication skills.Two years of technical customer service experience or equivalent experience / education.Ability to exhibit a positive approach and the ability to work efficiently as an individual contributor and team member.Flexible and able to adapt to a rapidly changing environment.Ability to communicate well and work independently with minimum supervision.Willingness to learn new technologies, dive into challenges and take direction.TECHNICAL SKILLS Strong understanding of computer systems, including hardware and software and networks. Excellent analytical abilities to identify, diagnose and resolve customer call and email issues. Strong problem-solving abilities with skills in analyzing and resolving technical issues. Correctly log and escalate queries in incident management system. Monitor open issues, keep users informed of status. PREFERRED QUALIFICATIONSDegree in a relevant field preferred or equivalent relevant experience in IT support.ITIL certification preferredNetwork+, A+ or Security+ Certification preferred.. Experience with Ticketing Systems (ServiceNow preferred). Skill Required / Desired Amount of Experience Tier 1 Help Desk Support Required 3 Years Help Desk Ticketing Systems Highly desired 3 Years Hardware / Software Troubleshooting Required 3 Years Customer Service / Retail Support Desired 2 Years Remote Support Tools Highly desired 3 Years A+, ITIL, Security+ or Network+ Certification Nice to have Degree in Relevant Field or equivalent experience in IT Support Nice to have Strong communication skills, creative problem solving, highly organized Required