Operations associate Jobs in Buffalo, NY

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official cap for MLB, NFL, NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.

Apply to join New Era's team!

The Associate Artist, Graphic Operations (Production) provides template support and artwork deliverables that will be used by all product development and graphic operations team members. This position requires creative problem solving (not design creation) when executing all deliverables in accordance with direction from the Manager, Graphic Production Art and must act with urgency and accuracy. The Product & Graphic Operations team is responsible for building all graphic assets, product tech packs, and artwork approval files for the bulk of headwear and apparel initiatives, as well as executing all product reporting, calendar builds, and BOM deliverables for all go-to-market needs. This team has an expert understanding of license logo guidelines and translates that knowledge into graphic executions for production in alignment with our Product Lifecycle Management systems.

Responsibilities

Support templates, graphic deliverables, and production tech packs in relationship to newly adopted product designs

Maintain art guides for multiple leagues / teams to ensure the most current graphics are available for use

Assist in the creation of sales assets within time and action calendar windows in collaboration with Product Development, Sourcing, and Product Line Management

Creates and submits designs for internal and external approvals and executes necessary changes according to league / team guidelines

Replicate artwork across all leagues / teams with high-level speed and accuracy

Execute various miscellaneous artwork requests

Review prototype samples against tech packs for production accuracy

Understand and utilize multiple New Era project tracking and product creation systems

Meet or exceed timelines associated with merchandising and / or go-to-market calendars

Collaborate with Supply Chain and other supporting departments to ensure product accuracy for consumers

Keep all sensitive matters confidential

Other duties as assigned

Knowledge, Skills and Abilities

Ability to learn and retain rules and guidelines for licensed sports leagues, teams, and logos

Ability to follow specific instructions and procedures

Ability to collaborate cross-functionally for product design needs

Ability to execute change with resiliency, urgency, and persistence

Demonstrates strong organizational skills and attention to detail

Proficient in individually managing multiple projects daily while meeting established deadlines

Commitment to representing the brand in all actions and decisions

Ability to maintain a positive attitude and professionalism while working in dynamic, fast-paced environment

Education and Experience

Bachelor’s degree in Graphic Design, Technical Design, or Communication Arts preferred; additional experience in lieu of degree considered

Zero (0) to one (1) year of experience in graphics experience or equivalent combination or education and experience

Pre-press or pre-production experience is a plus

Knowledge of sportswear or apparel industry is a plus

Proficiency in Adobe Creative Suite (Illustrator, Photoshop). Working knowledge of Microsoft Office and Excel. Experience with PLM preferred

Portfolio required for application to be considered

Travel Requirement

• 0% to 5%; domestic and / or global

New Era Cap LLC. is an Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.

The salary range for this posted position is $40,000-$48,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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