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Operations associate Jobs in Richmond, VA

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Operations associate • richmond va

Last updated: 3 days ago
  • Promoted
Operations Associate

Operations Associate

UZURVRichmond, VA, US
Full-time
UZURV is a 200+, growing technology company based in Richmond, VA.The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility pla...Show moreLast updated: 30+ days ago
  • Promoted
Loan Operations Associate

Loan Operations Associate

Seneca ResourcesGlen Allen, VA, United States
Full-time
Glen Allen, VA or Columbia, MD.We are seeking a detail-oriented.This role is ideal for candidates with a background in.In this position, you will play a key role in processing tax and insurance pay...Show moreLast updated: 3 days ago
Senior Business Operations Associate

Senior Business Operations Associate

Virginia StaffingRichmond, VA, United States
Full-time
Become a part of our caring community and help us put health first.We are seeking a motivated and detail-oriented Business Operations Analyst to join our forming Virtual Clinics Team.This position ...Show moreLast updated: 6 days ago
  • Promoted
Sandbox - Associate, People Operations (Payroll)

Sandbox - Associate, People Operations (Payroll)

sandboxRichmond, VA, United States
Full-time
Sandbox is a boutique, associate-led, partner-backed consulting firm that supports venture-backed and venture-minded companies to help them launch, grow, and scale with intention.Our clients span i...Show moreLast updated: 9 days ago
Managed Services - Applied AI Operations - Senior Associate

Managed Services - Applied AI Operations - Senior Associate

PwCRichmond,VA
Full-time
SummaryAt PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients.They play a crucial role...Show moreLast updated: 30+ days ago
  • Promoted
Operations Associate, Richmond

Operations Associate, Richmond

GopuffRichmond, VA, US
Full-time
Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations...Show moreLast updated: 30+ days ago
  • Promoted
Part-Time Stockroom Operations Associate (Early Morning)

Part-Time Stockroom Operations Associate (Early Morning)

Kohl'sRichmond, VA, US
Part-time
Job Opportunity At Kohl's Store.In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni ...Show moreLast updated: 30+ days ago
  • Promoted
Loan Operations Associate

Loan Operations Associate

SkillGlen Allen, VA, United States
Temporary
Join a leading financial institution committed to empowering individuals and businesses to thrive.As a Loan Operations Associate, you will play a vital role in ensuring seamless loan servicing expe...Show moreLast updated: 4 days ago
Loan Operations Associate

Loan Operations Associate

AquentColumbia, MD or Glen Allen, VA
Temporary
Join a leading financial institution committed to empowering individuals and businesses to thrive.As a Loan Operations Associate, you will play a vital role in ensuring seamless loan servicing expe...Show moreLast updated: 30+ days ago
Operations Analyst - Global Payment Operations

Operations Analyst - Global Payment Operations

Bank of AmericaRichmond, VA, United States
Full-time
Bank Of America Job Opportunity.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Gro...Show moreLast updated: 9 days ago
Content Operations Associate

Content Operations Associate

VirtualVocationsRichmond, Virginia, United States
Full-time
A company is looking for a Content Operations Associate.Key Responsibilities Manage the full lifecycle of content distribution, including onboarding, quality checks, and retirement Collaborate w...Show moreLast updated: 30+ days ago
Operations Associate

Operations Associate

D.A. DavidsonRichmond, VA
Full-time
We currently have an opening for an Operations Associate.All employees who would like more information about this opportunity, or who would like to apply for this position, should e-mail Heather Ku...Show moreLast updated: 30+ days ago
Senior Business Operations Associate

Senior Business Operations Associate

HumanaRichmond, VA, United States
Full-time
Become a part of our caring community and help us put health first.We are seeking a motivated and detail-oriented Business Operations Analyst to join our forming Virtual Clinics Team.This position ...Show moreLast updated: 4 days ago
  • Promoted
Sandbox - Sr. Associate, Business Operations

Sandbox - Sr. Associate, Business Operations

SandboxRichmond, VA, US
Full-time
As a member of the growing Business Operations team, you will serve as our clients' right hand, an internal Sandbox safety net, and at times, everyone's accountability partner towards maturing our ...Show moreLast updated: 8 days ago
  • Promoted
Operations Associate - Chesterfield Mall

Operations Associate - Chesterfield Mall

JCPenneyRichmond, VA, US
Full-time
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and yo...Show moreLast updated: 30+ days ago
Loan Operations Associate

Loan Operations Associate

QED NationalGlen Allen, Virginia, USA
Full-time
Glen Allen, VA or Columbia, MD.We are seeking a detail-oriented.This role is ideal for candidates with a background in.In this position, you will play a key role in processing tax and insurance pay...Show moreLast updated: 30+ days ago
Senior Associate, Social Operations Strategist

Senior Associate, Social Operations Strategist

Capital OneRichmond, Virginia, USA
Full-time +1
Senior Associate Social Operations Strategist.This is an exciting opportunity for a talented social media professional to join Capital Ones Brand Governance Social and Content Team.As a Senior Asso...Show moreLast updated: 3 days ago
Associate Center Operations Director

Associate Center Operations Director

ChenMedRichmond, VA, United States
Full-time
For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?.Were diff...Show moreLast updated: 9 days ago
Operations Supervisor

Operations Supervisor

CVS HealthRichmond, VA, United States
Full-time
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 23 days ago
People also ask
Operations Associate

Operations Associate

UZURVRichmond, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $20 Hourly

UZURV is a 200+, growing technology company based in Richmond, VA. The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation.

UZURVs platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. Its a technology platform and service that helps people who need assistance get where they need to go. Its honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on peoples lives.

A little bit about the role

At UZURV, we are steadfast in our commitment to building a platform that provides safe and reliable transportation access to communities of health throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more.

As an Operations Associate, you will be responsible for coordinating and overseeing the performance of our driver networks, ensuring that riders are picked up safely and on-time. To be successful in the role, you should be highly organized, able to think on your feet and ready to address challenging situations head on. You must be able to quickly triage issues and identify solutions in a continuously evolving environment. You are out-going, confident and a multitasking pro.

It is also critical that the Operations Associate has excellent communication skills, as clear communication and coordination across a diverse set of stakeholders (e.g., riders, drivers & clients) is a core job responsibility. You will have the opportunity to play a key role in the growth of our business, delivering life changing service to riders every day.

We are currently hiring for the following shifts :

  • Wednesday to Sunday 3 : 30pm - 12 : 30am
  • Saturday to Wednesday 3 : 30pm - 12 : 30am
  • Friday to Tuesday - 12 : 00 PM - 9 : 00 PM
  • Friday to Tuesday - 1 : 00 PM - 10 : 00 PM
  • Friday to Tuesday - 2 : 00 PM - 11 : 00 PM

The upcoming start dates are :

  • January 12th
  • February 2nd
  • The training schedule is :

  • Week 1 : Monday-Friday 9a-5p in person at UZURV's Richmond office
  • Week 2 + 3 : Monday-Friday 8a-5p at home
  • Week 4 : Operations Associates jump into their scheduled shift dates and times
  • As an Operations Associate, you will be responsible for the following :

  • Handling a large amount of inbound and outbound calls in a timely manner.
  • Monitoring real-time ride activity, engaging with drivers and riders and responding to evolving situations as they develop, coordinating emergency response as required.
  • Overseeing network performance to ensure on-time performance delivery.
  • Utilizing internal tools to support drivers from initial onboarding to completing rides.
  • Communicating with drivers, riders, and clients in real-time across different platforms, including chat, email, phone, and SMS.
  • Building positive relationships by going above and beyond with customer service, ensuring that all questions, concerns, and escalations are handled appropriately.
  • To succeed in the Operations Associate role at UZURV, candidates must be able to perform the following :

  • Ability to remain seated for extended periods and use a computer screen, phone, and other office equipment
  • Effective communication via phone, email, and chat
  • Ability to respond quickly to real-time issues, including emergencies
  • Strong attention to detail and critical thinking
  • Ability to multitask in a fast-paced environment
  • Proficiency with tools such as Slack, Google Suite, and mobile apps
  • We are excited about you because

  • You have 3+ years relevant experience (bonus points for hospitality, call center, and / or dispatch experience).
  • You have a valid drivers license and reliable transportation.
  • You have home high-speed internet (minimum 100 Mbps download / 50 Mbps upload).
  • You have an outgoing personality and willingness to learn new skills and processes.
  • You have the ability to show compassion and empathy while maintaining a professional attitude.
  • You have strong communication skills - written, verbal, and interpersonal.
  • You are a problem-solving pro who focuses on outcomes and respects processes.
  • You have scheduling flexibility - evenings and weekends are required.
  • You are proficient in the business tools of 2024 (Slack, Zendesk, Google Suite, etc.)
  • You are located in or near Richmond, VA.
  • To be successful at UZURV, you must be :

  • Reliable and focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible.
  • Technology-oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them).
  • Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities.
  • Collaborative- Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset.
  • Mission driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges : transportation. Valuing your work and the time you spend in your career as core to who you are you work where you want to make a true difference.
  • Reasons it pays to work at UZURV (in addition to the pay itself)...

    UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.

    In addition to providing our employees with a safe and collaborative environment UZURV also offers :

  • 401K matching
  • Healthcare benefits package
  • Generous PTO and paid holidays
  • Collaborative team-based work environment
  • Come As You Are

    Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!