Operations coordinator Jobs in Cambridge, MA

Development Operations Coordinator

The Development Operations Coordinator plays an essential role in building and maintaining the infrastructure that powers the Institute for Nonprofit Practice's (INP) fundraising efforts. Working collaboratively with the entire development team, this role ensures INP's data, systems, and processes are seamless, accurate, and scalable to equip social sector leaders nationwide. You will play a critical, hands-on role in managing the backend operational lifecycle of all giving streamsincluding individuals, corporations, and foundationsensuring data integrity and smooth administrative workflows. To thrive in this role, you must be exceptionally detail-oriented, systems-minded, and driven by curiosity. You are someone who loves finding order in data, optimizing workflows, and ensuring nothing falls through the cracks. While your work is primarily behind the scenesmanaging Salesforce databases, processing gifts, generating reports, and tracking pledge pipelinesyou understand that strong development operations are the foundation of meaningful donor stewardship and organizational growth.

Your responsibilities will include:

• Gift & Pipeline Operations
  • Manage donor meeting logistics: Own the administrative execution of donor meetings, including scheduling coordination, confirmation management, and tracking post-meeting action items within Salesforce.
  • Administer gifts and pledges: Execute the backend tracking of all donations, ensuring pledges are accurately recorded, tracking pipelines, and ensuring internal records match financial inputs.
  • Coordinate the proposal calendar: Own and maintain the master proposal calendar to track upcoming grant deadlines, submission requirements, and compliance milestones for all institutional funders.
  • Support proposals and reporting: Gather, organize, and maintain the necessary organizational data, financial documents, and supporting evidence required for the assembly of funder proposals and reports.
• Database & Systems Management
  • Maintain Salesforce database: Serve as the team lead on database cleanliness, accurately logging all development activities, touchpoints, and donor records to ensure data integrity and support long-term retention.
  • Manage data tracking & reporting: Pull and analyze data from Salesforce and internal platforms to generate regular progress reports, track fundraising metrics, and inform team strategy.
  • Track team action items: Attend development strategy meetings as the primary note-taker to log, track, and prioritize operational next steps for the team.
• Campaign & Infrastructure Support
  • Support multi-channel appeals: Oversee the backend operations of print and digital appeals, ensuring donor segments and mailing lists from Salesforce are accurately pulled and synced with platforms like MailChimp or Eventbrite.
  • Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry.

Who you are:

• Detail-Oriented: Accuracy and precision in data handling are your top priorities, ensuring reliable donor information and compliance.
• Resourceful and Adaptable: You're at ease with ambiguity and rapid change. You possess a positive attitude and identify creative solutions to obstacles. You can juggle many important responsibilities at once, and you're rigorous about prioritizing.
• A Humble Teammate: Nothing is beneath or above you. You are quick to always lend a hand or two! You are able to earn influence without authority and naturally seek to support small projects or large strategic goals.
• Mission-Oriented: You have an authentic passion for INP's mission and a desire to foster practices incorporating diversity, equity, inclusion, and belonging.
• An Abundant Thinker: You believe that we are living in a world of abundant resources and that the right team of partners can make incredible things happen. You bring relentless curiosity and creativity to every task, project, and engagement.

What You'll Need:

• 23 years of relevant work experience.
• Strong professional writing and proofreading skills, with the ability to draft clear, error-free correspondence, agendas, and donor materials.
• Impeccable organization; you are highly detail-oriented, and someone who gets a real sense of satisfaction from producing polished work and managing smooth and orderly processes.

Why this role is compelling:

A successful candidate will develop and grow a broad set of professional skills, honing them to the level of excellence in a demanding and fast-paced environment. You will work with, learn from, and grow alongside a high-performing and diverse team in which everyone is committed to the development of themselves and others. This role is intended to serve as a professional development path for you. There is potential for the role to evolve within two to three years based on the particular strengths that you bring to the team, making this an invaluable opportunity to expand your nonprofit career.

Compensation & Benefits:

INP provides a competitive salary that is benchmarked annually against Boston-area nonprofits. The hiring range for this position is an annual salary of $65,000 to $70,000. The final salary within this range will be determined based on the candidate's qualifications and relevant experience. Once an offer is made, we do not negotiate compensation. Our comprehensive benefits package includes:

• Employer-covered health, dental, and vision insurance
• Flexible Time Off (FTO) for all team members
• Eleven paid holidays and winter and summer breaks for collective rest and restoration.
• 401(k) with a 3% employer match of employee contributions.

Location & Schedule:

• Office Location: This role is based at our Boston office (1834 Centre Street, Boston, MA 02132).
• Office Schedule: This is a full-time position requiring at least two days per week in the office (Wednesday and Thursday).
• Remote Schedule: You are free to work from home during our regular office hours the rest of the week, but flexibility will be required to come into the office on additional days depending on team and workflow needs.
• Event Attendance: As a core member of the development team, you are expected to attend all INP fundraising and networking events.

The Application Process:

INP has engaged Equitable Hiring Group to support this hiring process. To apply, please complete the short form to the right. Please submit your application by Tuesday, July 14th. Our simple process makes it easy to apply early! To ensure an equitable review, we ask that you remove the names of the schools you attended (both undergraduate and graduate) from your resume. Please retain the degree itself. For example, instead of "Greendale Community College - B.A. Economics," simply list "B.A. Economics." This evaluation process will follow practices shown to reduce bias in decision-making and may be different from other application processes you have experienced. The overall evaluation process will look to follow this anticipated timeline:

• Early July: Selected candidates will be asked to complete a short-answer questionnaire.
• Mid-July: Selected candidates will participate in a video interview with INP staff.
• Late July: Selected candidates will be asked to complete a paid, timed trial project.
• Early August: Selected candidates will participate in a video panel interview with multiple team members.
• Mid-August: Finalist candidates will come for an in-person interview and tour our office.
• Mid-August: Offer extended.
• Tuesday, September 8th: Anticipated Start Date

If you have any questions about the opportunity, please email abe@equitablehiringgroup.com.