Operations coordinator Jobs in Fort Worth, TX

Title : Senior Clinical Operations Coordinator

Employee Classification : Senior Clinical Operations Crd

Campus : University of North Texas - Health Science Center

Division : HSC-Health Systems

SubDivision-Department : HSC-Health Systems & Clinical Aff

Department : HSC-Correctional Medicine-350501

Job Location : Fort Worth

Salary : 55000.00

FTE : 1.000000

Retirement Eligibility : TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Correctional Medicine Department is a non-academic service-line under UNTHSC's Office of Clinical Innovation. This Department oversees and manages two Comprehensive Medical Services contracts with Federal Bureau of Prisons (BOP) : Federal Medical Center (FMC) Fort Worth - male facility and FMC Carswell - female facility.

Correctional Medicine serves as the prime-vendor contractor responsible for providing inpatient / outpatient facility and specialty physician services for these two FMCs. We provide additional on-site specialty clinics and other locum tenens services at each prison facility. We have an established Correctional Medicine - Provider Network of local hospitals, outpatient centers and ambulatory health clinics that we subcontract with to provide health care services for our contracts. We also utilize our HSC Health faculty practice plan to provide a number of these specialty services.

Both of our federal contracts are fee-for-service arrangement with rates based a percentage premium to the current Medicare Fee Schedule. Each contract is awarded under the terms and conditions of the Federal Acquisition Regulation. These are 5-year service contracts with a Base Year and 4 one-year option periods. We were recently awarded a new contract effective on May 1, 2021 for the FMC Fort Worth facility and we are currently operating under Purchase Order extension for FMC Carswell until a new contract is awarded.

We currently employ 31 staff who provide support services for four key areas : Clinical Operations; Business Operations; Financial Operations, and Administrative Operations. Correctional Medicine also has other internal groups that provide support for our operations including UNT'S Office of General Counsel, Business Service Center, Finance, ITS, Media Relations and Institutional Compliance.

Position Overview

This purpose of this Quality Control Coordinator position is to develop and maintain quality control, compliance and quality assurance programs for HSC Correctional Medicine's Comprehensive Medical Services contracts with the Federal Bureau of Prisons. Quality Control Coordinator position will be located within the University of North Texas Health Science Center's (HSC) Correctional Medicine Department (CMD). This position will report to the CMD Associate Vice President with collaboration with Executive Director of Clinical Operations, Director of Business Operations, Manager of Financial Operations and CMD Medical Director

The principle responsibilities of the Quality Control Coordinator include, but is not be limited to, developing tracking reports, collecting data, analyzing performance outcomes and recommending process improvement tasks in order to meet or exceed contract performance goals and objectives. This position collaborates with administrative, business, financial and clinical operation areas to implement and sustain effective quality control systems, contract reporting metrics and identify process improvement opportunities to ensures contract compliance across all operational areas. The incumbent will also focus on adherence to contract performance standards and compliance with HSC and Department policies and procedures as well as federal and state regulations.

This position supports Correctional Medicine's approved Strategic Plan, which includes developing and implementing a system to monitor the Quality Control Plans for each Federal Medical Center to ensure compliance with department goals, objectives and contract performance requirements.

Minimum Qualifications

High school diploma or GED and eight (8) years of related experience in a hospital and / or ambulatory care setting. Requires graduation from an accredited Medical Assistant program.

Knowledge, Skills and Abilities

• Ability to coordinate and monitor clinical scheduling, operations, and outcomes and performance on health care contracts
• Ability to communicate verbally and in writing in a health care setting
• Knowledge of clinical scheduling software, electronic medical record systems and Microsoft Office applications
• Excellent written, verbal and interpersonal communication skills
• Ability to prioritize and meet deadlines
• Ability to provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Respond to Clinical Operations Team member questions, concerns and oversee team work assignments for quality and policy compliance
• Conduct team meetings
• Provide quality customer service, including interacting with contract providers, responding to inquiries from BOP staff and effectively handling clinical operation issues and concerns
• Must have valid driver's license, appropriate automobile insurances and may be required to successfully pass all BOP Security
• Clearance requirements and maintain such security clearance throughout employment
• Must adhere to all BOP security requirements and confidentiality requirement regarding release of proprietary information related to contract proposals, business, and financial operations

Preferred Qualifications

Minimum qualifications :

Preferred qualifications :

Job Duties

Physical Requirements

Environmental Hazards

Work Schedule

Monday-Friday 8-5

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.