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Operations coordinator Jobs in Hartford ct
Operations Coordinator
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1st Financial Bank USAFarmington, CT- Full-time
Job Title : Operations Coordinator
Reports to : Fleet Operations Manager
Department / Team : Fleet Operations
Job Purpose
Motorlease is a fleet management company with a culture built on family values & a bold vision for the future. With over 75 years in business, we are a pioneer in the fleet leasing & fleet management industry with a customer centric focus. Motorlease offers a simple, high touch & high-value service that is individualized for our customers. We are committed to being a part of improving our customers' productivity & success.
As a member of the Operations team, you will be working closely with our Operations Coordinators as well as the Customer Experience team to provide our customers & our partners with superior customer service throughout the order & delivery process.
Job Responsibilities : Acquisitions & Delivery
- Order Status Receive, document & communicate order status updates from dealerships & manufacturers to stakeholdersObtain & verify manufacturer acknowledgment of order & equipmentEnter order status information into databaseMaintain ETA to driver statusIdentify & track orders that fall outside of expected production timelines
- Order Delivery Work with dealership personnel to coordinate the pick up or delivery of vehicles to customers & their employeesCommunicate expectations to our customers and our vendors to ensure deliveries occur within established guidelinesMaintain vehicle delivery & return paperwork, as well as monthly reportingWork with internal staff to ensure the previous leased vehicle is scheduled for pick up & disposalCoordinate & schedule internal delivery personnel
- Team Work collaboratively with all cross-functional groups, including management, customer support, business development & accountingProvide overflow support for other team members to ensure that client needs are metAssist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings
What You'll Bring
What Motorlease Offers