Operations coordinator Jobs in McKinney, TX

Summit School Services Job Opportunity

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Responsibilities

Take field trip or Charter business orders through the electronic mail system or over the phone

Provide accurate pricing information to customers

Enter and record trips into company's proprietary data base system

Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers

Generate trip reports as needed for CSC management or others

Communicate with customers, invoice trips and track payments

Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips

Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.

Encourage compliance with company policies and procedures

Perform various administrative tasks

Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager

Other duties as assigned

Qualifications

High school Diploma or equivalent required; completion of college level courses preferred

3-5 years' experience in customer service environment required

Strong customer service skills required

Solid data entry skills required

Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc

One or more years of driving experience on field trips preferred

Ability to acquire CDL and perform as a cover driver

Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers

Highly organized and able to work with minimal supervision

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer.

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer / contractual terms and positions.