Operations research analyst Jobs in Glendale, AZ

Job Description

Job Summary

Provides entry level analyst support for claims research activities. This role plays a pivotal role in ensuring the timely and accurate resolution of provider-submitted claims issues. This role requires a keen understanding of medical claims processing, strong analytical skills, and the ability to effectively triage issues to the appropriate department for further investigation or correction. This is a production-based role, with clear expectations for meeting production and quality standards.

Job Duties

Reviews and analyzes claims-related issues submitted by providers to identify potential root causes quickly and accurately.

Triages issues based on type and complexity, assigning them to the appropriate department or team for further research or correction.

Leverages knowledge of claims processing workflows, billing practices, and regulatory guidelines to provide accurate assessments.

Meets quality and production goals.

Maintains detailed records of claim reviews and resolutions.

Identifies trends in submitted issues to inform process improvements and reduce recurring errors.

Provides feedback and recommendations for process improvements.

Completes training and development activities to stay current with industry standards and best practices.

Job Qualifications

REQUIRED QUALIFICATIONS :

At least 1 year of experience in claims processing or operations or equivalent combination of relevant education and experience

Basic knowledge of medical billing and basic claims processes.

Problem-solving skills

Verbal and written communication skills and ability to collaborate

Ability to work independently and as part of a team

Microsoft Office suite / applicable software program(s) proficiency

PREFERRED QUALIFICATIONS :

Experience with process improvement methodologies.

Knowledge of industry regulations and compliance standards.

Familiarity with systems used to manage claims inquiries and adjustment requests

Understanding of billing and coding procedures

Experience with Medicaid, Medicare, and Marketplace claims

To all current Molina employees : If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V.

Pay Range : $21.16 - $38.37 / HOURLY

• Actual compensation may vary from posting based on geographic location, work experience, education and / or skill level.