Operations research analyst Jobs in Olathe, KS

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments - at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life.

Job Summary

We are seeking a highly organized, detail-oriented, and tech-savvy individual to join our team as a Sales Operations Analyst. This individual will be responsible for ensuring smooth operations of systems, processes, and content related to sales support, customer portals, and internal information flow. The ideal candidate will have a strong understanding of technology, content management, and process improvement. They should be proficient in using Excel, conducting root cause analysis, and improving systems to increase efficiency.

Duties and Responsibilities

Data Management and Webshop Support

• Work closely with cross-functional teams to ensure requested customer updates are made in a timely manner.
• Ensure customers' websites are updated regularly, ensuring company products are up-to-date and accurately displayed.
• Collaborate with cross-functional teams to resolve internal issues related to product images, product listings and product specifications that we share with the customers we do business with.
• Serve as the primary point of contact for Webshop, Morton Salt's online ordering portal, related to customer inquiries and troubleshooting issues; develop and maintain clear, user-friendly training materials to guide customers in resolving common Webshop challenges

Process Improvement and Information Flow Management

Excel Proficiency & Data Analysis

Knowledge, Skills, and Abilities

Preferred Qualifications

At Morton Salt, we work best when we work as a team, when we treat one another with dignity and respect, and value the unique contributions of others. We are committed to equal employment opportunity and prohibit discrimination and harassment based on race, national origin, sex, religion, color, disability, marital status, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, citizenship, or any other characteristic protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.